Product lifecycle

This is for:

In this article

Package versions
Lightning components
Definitions

Coveo for Salesforce is an evolving solution that’s continuously delivering new features and improvements. This high velocity of innovation combined with the ever-changing Salesforce ecosystem means that some legacy frameworks, methods, or features must be deprecated.

This article describes the official product lifecycle of the Coveo for Salesforce package versions and components.

Important

As of January 1, 2021, all Coveo Lightning components no longer support Microsoft Internet Explorer 11. This change applies to all versions of the Coveo for Salesforce package. Learn more about the supported browsers.
The End of Life (EOL) date for the Coveo for Salesforce Free Edition was December 31, 2021. On this date, all free organizations were deleted.

Package versions

The latest version of the Coveo for Salesforce package can be downloaded from the Salesforce AppExchange. Links to older versions are available in the Coveo for Salesforce release notes, but support is limited as stated below, and as provided under the Coveo Support and Service-Level Policies.

Version number	Release date	Development end date¹	Bug fix end date²	Support end date³
Coveo for Salesforce v5	August 2023	-	-	-
Coveo for Salesforce v4	April 2020	August 2023	February 2024	February 2026
Coveo for Salesforce v3	May 2018	April 2020	August 2023	August 2023
Coveo for Salesforce v2	July 2015	May 2018	April 2020	April 2020
Coveo for Salesforce v1	January 2013	July 2015	July 2015	July 2015

Version number

Release date

Development end date¹

Bug fix end date²

Support end date³

Coveo for Salesforce v5

August 2023

Coveo for Salesforce v4

April 2020

August 2023

February 2024

February 2026

Coveo for Salesforce v3

May 2018

April 2020

August 2023

Coveo for Salesforce v2

July 2015

May 2018

April 2020

Coveo for Salesforce v1

January 2013

July 2015

Lightning components

Lightning components may be deprecated due to lack of support with certain aspects of the Salesforce platform (for example, Lightning Locker compliance, evolution in component framework, etc.)

Component	Release date	Development end date¹	Bug fix end date²	Support end date³
CaseCreation	May 2018	March 2020	March 2020	October 2020
SearchBox	May 2018	March 2020	March 2020	October 2020
Search	May 2018	March 2020	March 2020	October 2020
Base	May 2018	March 2020	March 2020	October 2020

Component

Release date

Development end date¹

Bug fix end date²

Support end date³

CaseCreation

May 2018

March 2020

October 2020

SearchBox

May 2018

March 2020

October 2020

May 2018

March 2020

October 2020

Base

May 2018

March 2020

October 2020

Definitions

Development end date

There are no more features or improvements for that version after the development end date. New Salesforce releases after this date are no longer tested and supported with the listed package version or component.

Bug fix end date

Major bug fixes are added to the latest official release of the version until the bug fix end date. At the bug fix end date, the documentation is archived and made available in the Archived content section. The documentation is no longer searchable on our public search.

Support end date

After the support end date, Coveo Support asks the user to upgrade before offering any support.

End of Life (EOL) date

The date at which the feature or product will be removed from the Coveo Platform and/or the Coveo for Salesforce package. On this date, all instances of the said feature or product will be deleted.