Sitecore credential usage

At activation time, Coveo for Sitecore asks for the credentials of a Sitecore instance administrator user, which it uses for a few key operations:

These credentials can later be modified in the Command Center.


You must provide the credentials of a Sitecore user. An external identity provider user having access to Sitecore through federated authentication won’t work.

Leading practice

Create a dedicated Sitecore instance administrator user for Coveo and use it (rather than the main Sitecore administrator user) in the activation steps. This will prevent main Sitecore administrator lock out issues.