Sitecore credential usage

This is for:

At activation time, Coveo for Sitecore asks for the credentials of a Sitecore instance administrator user, which it uses for a few key operations:

Index content only visible to administrators.
Generate the Coveo for Sitecore diagnostic package, which can be sent to Coveo Support for troubleshooting (see Troubleshoot problems using the Coveo Diagnostic Page).

These credentials can later be modified in the Command Center.

You must provide the credentials of a Sitecore user. An external identity provider user having access to Sitecore through federated authentication won’t work.

Leading practice

Create a dedicated Sitecore instance administrator user for Coveo and use it (rather than the main Sitecore administrator user) in the activation steps. This will prevent main Sitecore administrator lock out issues.