Solutions and integrations

Coveo for Commerce is a set of tools and features that help you create a personalized and relevant experience for your customers for B2C and B2B.

Ecommerce customers value 1:1 personalized experiences, but this can be challenging when a large number of site visitors are anonymous. Coveo can personalize customer experiences in realtime, optimizing the experience with every click and interaction.

Additionally, with Coveo Machine Learning (Coveo ML), you can showcase offerings that are both, relevant to individual customers, and increase your profitability.

Furthermore, you can ensure each customer connects with the right product, at the right price, according to localized inventory or allotments.

Explore specific integrations that suit your needs such as SAP Commerce and Compatibility with Sitecore Commerce.

Coveo helps B2B buyers navigate catalogs efficiently with search capabilities tailored to their needs, from partial part number search to dynamic filters. We can rank products based on both, buyer’s individual preferences and margin data while connecting customers and sales teams to the products and rich content they need to support purchase decisions.

Consult our product documentation for Salesforce B2B Commerce on Lightning Experience and Salesforce B2B Commerce for Visualforce.

Coveo offers generic connectors and product-specific connectors to index your web content. Integrate AI-powered search into any web application or CMS, and offer your website visitors the most relevant experience at every touchpoint.

If you’re using Sitecore XP or XM, see Coveo for Sitecore­.

For Adobe Experience Manager users, see Coveo for Adobe.

Coveo’s extensive selection of connectors unifies structured and unstructured data to create a repository of knowledge. AI-powered intent detection, query suggestions, and recommendations ensure that even large and complex indexes will always return the most relevant content, personalized for each end-user.

If you’re using Salesforce Service or Experience Cloud, ServiceNow, Zendesk, or Slack, we recommend that you use the corresponding Coveo integration (see Coveo for Salesforce, Coveo for ServiceNow, Coveo for Zendesk, or Coveo for Slack).

Coveo unifies knowledge in a secured fashion using a large selection of connectors. permissions for each indexed data repository are stored to provide users sub-second access to same data, and only the data, they can see in those repositories. The Coveo Atomic library offers a large quantity of search components that are approachable for newcomers and highly flexible for power users.

Advanced usage analytics and machine learning will give you an overview of the users' preferences and provide the most relevant content every time.

Get started with the Coveo Project Guide.