Coveo solutions and integrations

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In this article

Coveo offers integrations, frameworks, and APIs allowing you to unlock the value of your information ecosystem by delivering the best information at the right moment using AI-powered search and relevance.

Integrations Commerce Website Service Workplace
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The purpose of this article is to guide you towards the appropriate documentation for the solutions you want to develop using Coveo.

Commerce

Index your commerce content (including SAP Commerce content), integrate relevant search and Coveo Machine Learning (Coveo ML) powered product recommendations into your commerce website, and drive conversion (see Coveo for Commerce).

If you’re using Sitecore Experience Commerce, see the Compatibility with Sitecore Commerce article for guidance on the most appropriate way to index your catalog items and to build your Coveo-powered search interfaces.

Similarly, Salesforce B2B Commerce users should see the specific Coveo product documentation we have for Salesforce B2B Commerce on Lightning Experience and Salesforce B2B Commerce for Visualforce.

Website

Coveo offers generic connectors and product-specific connectors to index your web content. Integrate AI-powered search into any web application or CMS, and offer your website visitors the most relevant experience at every touchpoint.

If you’re using Sitecore XP or XM, see Coveo for Sitecore­.

For Adobe Experience Manager users, see Coveo for Adobe.

Service

Coveo’s extensive selection of connectors unifies structured and unstructured data to create a repository of knowledge. AI-powered intent detection, query suggestions, and recommendations ensure that even large and complex indexes will always return the most relevant content, personalized for each end-user.

If you’re using Salesforce Service or Experience Cloud, ServiceNow, Zendesk, or Slack, we recommend that you use the corresponding Coveo integration (see Coveo for Salesforce, Coveo for ServiceNow, Coveo for Zendesk, or Coveo for Slack).

Workplace

Coveo unifies knowledge in a secured fashion using a large selection of connectors. Permissions for each indexed data repository are stored to provide users sub-second access to same data, and only the data, they can see in those repositories. The Coveo JavaScript Search Framework offers a large quantity of search components that are approachable for newcomers and highly flexible for power users.

Advanced usage analytics and machine learning will give you an overview of the users’ preferences and provide the most relevant content every time.

Get started with the Coveo Project Guide.