Usage Analytics Concepts

The articles in this section define concepts that will help you better understand how to leverage Coveo Cloud usage analytics data.

Essentially, events performed by end-users in Coveo search interfaces (and optionally in other web page types) are recorded by the usage analytics service in your Coveo Organization. You can then use the administration console Analytics pages to learn what end-users do by reviewing usage events, metrics, and dimensions in explorers and dashboards (see Usage Analytics Reports, Usage Analytics Recorded Events, Usage Analytics Dimensions, and Usage Analytics Metrics).

In more detail, out-of-the-box, Coveo search interfaces push a set of standard search-related events and associated dimensions to the Coveo Cloud usage analytics database on which metrics can be calculated.

A developer can also create a customData object to push custom metadata with standard search-related events and even with custom events (see Coveo component Analytics).

In the Coveo Cloud administration console, you must however map each customData object metadata to custom dimensions to make it available to dashboards and explorers (see Managing Dimensions on Custom Metadata).

customData: { 
  "pageTitle": "An awesome Page",
  "pageSite": "www.mysite.com",
  "pageUrl": "http://www.mysite.com/an_awesome_page",
  "pageReferrer": "http://anothersite.com/somepage",
  "pageLanguage": "English"
}