Manage raw data

Members with the required privileges can access the Raw Data (platform-ca | platform-eu | platform-au) page of the Coveo Administration Console to view and export usage analytics data such as clicks, groups, keywords, searches, and custom events.

You can access the data from your Coveo organization by either creating a Snowflake reader account, initializing a data share, or by creating a data export.

  • The usage analytics data that you can export can be limited by your permissions.

  • Developers can manage data exports programmatically (see Create and retrieve data exports).

  • The Raw Data (platform-ca | platform-eu | platform-au) page and consequently, the Snowflake reader account, are available in production and in sandbox organizations. The reader account in the sandbox organization is different than the one in the production organization, therefore events from one organization don’t affect ones from the other.

Reader account

In the Reader Account subtab of the Snowflake Access tab, you can create a Snowflake a reader account, and then directly explore and export your data as needed and also integrate solutions such as Tableau™, Power BI™, Informatica™, and Python™.

Coveo provides a reader account per Coveo organization. It can be used to explore and export your data, and create customized exports.

Data share

In the Data Share subtab of the Snowflake Access tab, you can use the Data Share feature to retrieve and integrate your data into your existing Snowflake account.

The Data Share feature allows you to access the data stored in Snowflake for all your organizations, such as sandbox and production, from one place. Consolidating all data into one database with Snowflake makes it easy to analyze multiple data sources.

For example, if you have deployments in two different organizations, you can combine the data into one single database. Therefore you can create reports between your internal as well as Coveo data.

Data exports

In the Data Exports tab, you can export your data to a set of CSV files. You can then import the files using a third-party tool such as Microsoft Excel™ to perform advanced analysis or visualization.