Understanding Usage Analytics Data Exports

The Coveo Usage Analytics (Coveo UA) reports offer many features allowing you to monitor and measure the usage of your Coveo search solution. However, when you want to perform custom data processing, create other reporting formats, or integrate usage analytics data into corporate reporting systems, you first need to perform usage analytics data exports.

As the schema below illustrates, analytics data is gathered from user interfaces such as case creation panels and search pages that log usage analytics events. This data can be reviewed in the Coveo Cloud administration console, either in Coveo UA reports or in the Visit Browser page, in which you can follow the journey of your users on your web pages (see Reviewing and Managing Dashboards, Reviewing and Managing Usage Analytics Explorers, and Reviewing User Visits With the Visit Browser).

From any report or from the Visit Browser, you can export the data that you see on the screen. On the Data Exports page, you can also export specific usage analytics data to one or more comma separated value (CSV) files for a given time interval. You can then import the data in a spreadsheet or any other data analysis application for further reporting and analysis purposes.

UAExportSchema

You can export usage analytics data using different methods described in the following table:

Export method Where to perform the method How to proceed
Manual export Data Explorer administration console panel Download an export in your Coveo Cloud organization to extract the data with the selected dimensions separated in many CSV files (see Add an Export or Recreate an Existing Export).
Data Exports administration console page Download the data of any report card using the Download as CSV icon () (see Review Content Behind Dashboard Cards).
Any usage analytics report Download the data of any explorer using the Download as CSV icon () (see Export the Content of a Usage Analytics Explorer).
Automatic scheduled export Data Exports administration console page Schedule your exports in your Coveo Cloud organization to extract data each day, week, or month. Your data export will be separated in many CSV files (see Add a Schedule for Exports).
Manual visits export Visit Browser administration console page Download all your data from the Visit Browser in your Coveo Cloud organization, which will be saved in the Data Exports page. All events are recorded in one CSV file (see Export Visit Data That Meet Your Criteria).

You export the click events that occurred in the past week on your search hub. You then open the downloaded file in a spreadsheet application to see the metadata (e.g., the exported dimension values) related to each click event (see What Is the Database Schema of the Different Tables That I See When Doing an Export?).

UAExportEx1

What’s Next?