Analytics - Section
- Use Cases
- Getting Started
- Reviewing User Visits With the Visit Browser
- Retrieving End-Users Information Pushed to Coveo Usage Analytics
- Leveraging Usage Analytics
- Data Export Management
- Dimension Management
- Named Filter Management
- Permission Filter Management
- Metric Alerts Review
- Incoherent Events Review
- Setting the Period to Review Search Usage Data
- Adding Global Dimension Filters
- Logging Coveo Events From Google Tag Manager
- About UA Service Query Suggestions
- About Usage Analytics Limits
Getting Started With Coveo Usage Analytics
Taking advantage of Coveo Usage Analytics (Coveo UA) can be a game changer as it not only allows you to measure and therefore maximize your search solution adoption, but also usage analytics data feeds Coveo Machine Learning (Coveo ML) features that can significantly improve your user experience.
This article tells you how to get going on your Coveo usage analytics journey.
To get started with Coveo UA
Get familiar with the Coveo UA concepts (see Usage Analytics Concepts).
Ensure the Coveo front-end products you use push standard search-related events and metadata.
Coveo for Salesforce
Out-of-the-box, Coveo for Salesforce search components automatically push standard search-related usage analytics events and dimensions to your Coveo Cloud organization. You have nothing to do.
Coveo for Sitecore 5
The Coveo Usage Analytics module is enabled by default in a Coveo Search Page. Therefore, no configuration is needed to capture search page events (see Usage Analytics Recorded Events).
Analyticscomponent with minimal configuration to automatically push all out-of-the-box search events to Coveo UA for your Coveo Cloud organization (see Coveo Component Analytics).
Coveo hosted search pages
An administrator can configure a hosted search page to send standard search-related usage analytics data to a Coveo Cloud organization when performing the first time setup (see Manage Search Pages).
Visualize your usage analytics data
You can visualize the usage analytics data pushed from your Coveo products in different ways:
Leverage your usage analytics data
Consider adding custom metadata
After working with out-of-the-box events and dimensions, you may want to also gather information specific to your environment. A developer can do that by adding code to push custom metadata to your search-related events or even custom events with custom metadata.
Push custom events and metadata (developer)
Coveo for Salesforce (see Adding Custom Usage Analytics Context and Events)
Coveo for Sitecore (see Adding Custom Usage Analytics Metadata in Coveo for Sitecore)
Create matching custom dimensions (administrator)
In the administration console, you must create a custom dimension for each custom metadata to make them available in the Visit Browser as well as in dashboards and explorers (see Adding and Managing Dimensions on Custom Metadata).