Review Data Health

On the Data Health page of the Coveo Administration Console, you can access the data health dashboards. These dashboards provide valuable insight on your data health score, which is impacted by the performance of each event type.

The term data health refers to the status of your organization data and determines its level of integrity and how accurately it provides reliable analytics. Specifically, the dashboards show errors detected based on data validation rules applied to specific requirements. With the required privileges, you can use these dashboards to identify inconsistencies by analyzing how each event impacts your overall data health.

The Data Health page comprises two dashboards: the Overview dashboard and the Console dashboard.

Overview Dashboard

The Overview dashboard is organized into the following sections:

Note

If you have multiple accounts and websites, you can use the Account ID and Website drop-down menus to select the appropriate ones.

Data Health

The Data Health section provides two different views that are accessible with the Select view drop-down menu:

Client Summary - Event Type View

The Client Summary - Event Type view lists the errors which are grouped by the event type.

Client summary column Description

Event Type

Provides the event category.

Error

Provides the validation error.

Severity

Provides the error severity level, with 1 being the highest.

Total Events

Provides the total number of times that the event occurred.

Failed Events

Provides the total number of times that the event has failed.

Failed %

Provides the event failure rate incurred.

Status

Provides a color-coded message that indicates the status of the failure (pass, warning, or failed).

Client Summary - Error View

The Client Summary - Error view lists the event types, which are grouped by error.

Client summary column Description

Error

Provides the validation error.

Event Type

Provides the event category.

Ecommerce Severity

Provides the error severity level, with 1 being the highest.

Total Events

Provides the total number of times that the event occurred.

Failed Events

Provides the total number of times that the event failed.

Failed %

Provides the event failure rate incurred.

Tip

On either view, you can leverage the information retrieved from the dashboard by doing the following:

  1. Click an error that hasn’t passed validation.

  2. In the Summary window that opens, inspect the Event Info and Validation Fields for each failed event to assess the error.

  3. Click Visit Browser next to a failed event to view the event’s entire session.

  4. In the How do I fix the issue section, you can view the solution provided by Coveo.

Data Health Score

The Data Health Score section provides the calculated score between 0 and 100, with 100 being the perfect score, and 0 indicating a need for significant improvement. The score is impacted in part by the number of failed events, and the severity of the failures. Higher severity errors (i.e., severity 1) have a greater impact on the health score than lower severity errors (i.e., severity 4).

Actions

The Actions section in the dashboard enables you to download the dashboard sheet.

Note

After clicking Download PDF, you can specify the views or sheets you’d like to download by clicking the Include drop-down menu and selecting the applicable option.

Console Dashboard

The Console dashboard enables you to view the most recent validation errors by providing a breakdown of the last 50 events sent to Coveo along with their potential validation rule issues. The dashboard focuses on events that occurred for specific visit and client IDs.

You can further filter the dashboard by organization, website, client ID, visit ID, and timeframe in order to focus on specific validation errors affecting your data health. For more information on validation errors, see Validation Error Reference.

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