Coveo for ServiceNow Release Notes

This section presents the release notes corresponding to each Coveo for ServiceNow update.

Coveo for ServiceNow was initially released in June 2019 (v1.0.6).

January 2020 Release

New Features and Improvements

See also New Features Overview

Issue Description Documentation
SNOW-164 Allow Coveo to replace the ServiceNow global search Powering the Global Search Box With Coveo
SNOW-168 Allow controlling the query delay in the Case Creation widget Case Deflection Widget Options
SNOW-172 Show the instance name in a new API key name
SNOW-174 Bring together duplicate code in UI Scripts
SNOW-189 Add option for Case Deflection widget to appear only when the user types in the form Case Deflection Widget Options
SNOW-209 Add a title and a subtitle option to the Recommendations widget Recommendations Widget Options
SNOW-210 Allow linking a standalone SearchBox to an existing search interface Searchbox Widget
SNOW-211 Add options to display widgets to logged-in (not anonymous) users only Coveo for ServiceNow Widget Reference
SNOW-228 Change the default clickable URI of ServiceNow documents for a direct link when in the agent panel
SNOW-235 Make the Recommendations widget send the sys id of the current page with the context data
SNOW-241 Adjustment from ServiceNow QA for 1.5.0

Bug Fixes

Issue Description
SNOW-243 Recommendations widget ignores the specified number of results
SNOW-244 Search Box widget can attach to the Recommendations widget
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