Customization

Once you have deployed Coveo for ServiceNow, the solution is fully operational. There are also optional ways to further benefit from Coveo for Service now in your instance.

Power the Global Search Box With Coveo

You can power the Now Platform UI search box with Coveo. This customization allows you to leverage the improved Coveo search experience while working in your ServiceNow instance.

Throttle the Coveo for ServiceNow Indexing Process

If the Coveo for ServiceNow indexing process has a noticeable impact on the server hosting your ServiceNow instance, you can limit the number of REST API requests processed hourly.

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