Security Identity Relationships
A group or granted security identity is usually related to at least another security identity (see Group and Granted Security Identities). Such relationships between security identities are crucial when determining the effective permissions of an item.
To place the focus on item permission management, all examples in this article assume that the query made by the search page user matches the title of the desired items.
Two security identities are in a child/parent relationship when one security identity includes another one. In other words, when a group contains several users, the group has a child relationship to each of the users, and each user has a parent relationship to the group. Similarly, if a user has a granted identity, the granted identity has a child relationship to the user, and the user has a parent relationship to the granted identity. A single security identity can have many child relationships and many parent relationships.
Coveo Cloud combines all security identity relationships to create a hierarchical representation of all security identities of a secured enterprise system. Therefore, it can extract from this representation a list of all parent security identities of every single security identity (see Granted Security Identities). As explained under Security Identity Cache and Provider, this list is crucial because it’s used by the index to filter search results.
At MyHospital, there are two teams in the Medical Department: the nurse team and the doctor team. So,
email@example.com is a group that contains groups
firstname.lastname@example.org is therefore a parent of
email@example.com is a child of
John Smith and Barbara Allen are both nurses.
firstname.lastname@example.org is therefore a parent of
email@example.com are both children of
Moreover, all user security identities, such as
firstname.lastname@example.org, are children of both the Medical Department group security identity and the group security identity corresponding to their respective team.
In such a scenario, an item to which access would be allowed to
email@example.com only could be viewed by all nurses and doctors at MyHospital, i.e., John Smith, Barbara Allen, Martin Doe, and Jodie Bates. An item to which access would be allowed to
firstname.lastname@example.org only, however, could only be accessed by nurses John Smith and Barbara Allen.
The basic secured search scenario applies only for content and users of the same system. So, for a user to access the content they’re allowed to access, they must make their query while authenticated with a security identity from the same system as the queried content. Alias relationships (formerly known as user mappings) solve this limitation, therefore making the use of Coveo Cloud much more efficient and intuitive.
Two user security identities are in an alias relationship (or sibling relationship) when they represent the same user in two different systems. Aliasing user security identities allows the user they represent to query Coveo Cloud with a user security identity and accessing content from a source they should otherwise access with the other security identity.
At MyCompany, John Smith can log in to a Coveo-powered search interface using either his corporate email address,
email@example.com, or an additional, unrelated Google email address,
firstname.lastname@example.org used for Google Drive storage purposes. If
email@example.com isn’t considered as an alias of John Smith’s corporate email address, John Smith can see his Google Drive content when logging in as
firstname.lastname@example.org, but not when logging in as
email@example.com. The same applies for John Smith’s corporate address, which is related to his corporate emails.
However, if John Smith’s Google security identity is identified as an alias of John Smith’s corporate email security identity, John Smith can log in to a Coveo-powered search interface with his corporate email address, and then access the content accessible to either of those identities. John Smith can therefore retrieve emails as well as Google Drive content when logged in as
Alias relationships are currently unidirectional. When a security identity provider identifies an identity A as an alias of an identity B, content available to A is available when searching as B, but content available to B isn’t accessible when logging in as A.
Alias all security identities representing a user to a single identity that can be used to log in to the Coveo-powered search page, such as an email address (see Log in to Coveo Cloud).
In the example scenario above,
firstname.lastname@example.org is an alias of
email@example.com. As a result, when John Smith logs in to a Coveo-powered search interface with his corporate email address, he can access both his emails and his Google Drive content. However, if he logs in as
firstname.lastname@example.org and makes a query, only Google Drive content will be accessible.
An alias relationship allows a security identity to access secured data from a different system without requiring the credentials with which this data is secured. When aliasing a security identity B to a security identity A, the developer in charge of these aliases must be aware that any discrepancy or mistake could lead to a security hole.
This is especially important when using a regex to alias all security identities from a system to security identities of another system.
For example, Jane Smith was hired at MyCompany before John Smith. Her corporate email address is therefore
email@example.com, while John Smith’s is
firstname.lastname@example.org. Jane Smith doesn’t use Salesforce at work, but John Smith does. So, if a regex maps John Smith’s Salesforce account,
JSmith, to his expected corporate email address, the Salesforce account is associated with Jane Smith’s email address. Jane Smith could then access John Smith’s Salesforce content through a Coveo-powered search page, while John Smith wouldn’t find any Salesforce content while logged in with his corporate email address.
When a security identity in a system A has several aliases in a system B, logging in and searching with the security identity system A shows results available to all user aliases of this account at once.
This happens frequently when conducting user acceptance tests, or in QA or staging environments, as a tester may set up many test accounts using their corporate email address.
For example, John Smith is a software tester at MyCompany. To conduct his tests appropriately, he sets up several email addresses. These email addresses are each marked as allowed to see content that none of the other test addresses are allowed to access. John Smith then aliases these test addresses to his corporate email address. Therefore, when he logs in to a Coveo-powered search page using his corporate email address, he can see the content associated to each of his test addresses.
If a user is both denied and allowed access to an item at once, i.e.,they have at least one of their security identities that is allowed to access the item, and at least one that is denied access, the denial prevails over the allowance.
John Smith is both a software developer and team leader, and therefore belongs to both the Software Developers and the Team Leaders groups. Using Coveo Cloud, he tries to retrieve an item to which access is allowed to the team leaders, but denied to the software developers. Since the Denied permission prevails over the Allowed permission, the desired item doesn’t appear in John Smith’s search results.
Denial also prevail over the universal availability of a public item (see Public Items and Anonymous Users).
In Coveo Cloud, the security identity cache and a security identity provider work together to recreate and handle security identity relationships (see Security Identity Cache and Provider).