Creating a Coveo Recommendation Component

Pro and Enterprise editions only Coveo for Salesforce 3.38 (August 2019)

The Coveo Recommendation Component is a Lightning Web Component that displays a list of recommended results. The results come from the recorded events and the history of the user who is navigating on the website.

The custom token is not yet supported with the Recommendation component.

  1. Access your Salesforce organization.
  2. Create a community (see Create Communities).
  3. Access the Community Builder of your community (see Community Builder Overview).
  4. Access the page where you need to insert the component.
    1. In the left sidebar, click the Components tab.
    2. In the Components tab, under Custom Components, drag the Coveo Recommendation component and drop it where desired.
    3. At the top right of the page, click Preview. Then, set up the search page.

RecommendationComponent

Now that you have your Coveo Recommendation component, you must set an Event Recommendation model in Coveo Cloud organization (see Coveo Machine Learning Event Recommendations Overview).