Entitlement Comparison (Coveo for Salesforce)
Entitlement Comparison (Coveo for Salesforce)
This page summarizes the differences between the available Coveo for Salesforce Pro and Enterprise editions.
For a higher-level comparison of the Coveo for Salesforce editions, see Coveo for Salesforce - Editions & Pricing.
Coveo for Salesforce Pro Enterprise Editions
Features |
Coveo for Salesforce editions | |
---|---|---|
Pro | Enterprise | |
Best Uses | For small to medium Salesforce integrations and projects that need a unified index. | For large Salesforce integrations and projects with large index size and usage data requirements. |
Product Availability
Features |
Coveo for Salesforce editions | |
---|---|---|
Pro | Enterprise | |
Index Used |
Coveo index More powerful and flexible than the Salesforce index. |
|
Salesforce Product Integration |
|
|
Available Data Sources |
|
|
1: Only applies to the Salesforce B2B Commerce integration.
2: Deprecated as of February 1, 2021.
Query Pipelines
Features |
Coveo for Salesforce editions | |
---|---|---|
Pro | Enterprise | |
Search Optimization Pipelines | 10 | Unlimited |
Maximum Pipeline Condition | 1,000 | 10,000 |
Maximum Pipeline Statements | 5,000 | 50,000 |
Ranking Weights |
|
|
Total Query Per Second Limit1 | 10 | 25 |
User Query Per Second Limit1 | 5 | 5 |
1: The limits may vary according to your license. To know the exact number, contact Coveo Sales.
Search Page Features
Features |
Coveo for Salesforce editions | ||
---|---|---|---|
Pro | Enterprise | ||
Facet Range |
|
|
|
Facet Slider |
|
|
|
Facet Count |
|
|
|
Queried Results for Facets | All Results | ||
Maximum Queried Results per Object Type |
First 1000 results1 |
||
Maximum Total Returned Results per Query |
First 1000 results 1 |
||
Insight Panel |
|
|
|
Sort by Occurrence |
|
|
|
Computed Fields |
|
|
|
Queryable Objects |
All Objects, when indexed (see Advanced Configuration of a Salesforce Source in Coveo) |
||
Data Categories |
|
|
|
Knowledge Article Limitations |
Publish Status Facet |
|
|
Many Languages in the Same Result List |
|
|
1: The facet and result counts are calculated differently and displayed accurately.
Government Cloud is partially supported in the Pro and Enterprise editions. For more information, contact Coveo Sales.
Coveo Administration Console Available Feature Comparison
Coveo for Salesforce gives you access to your own Coveo (platform-ca | platform-eu | platform-au) organization.
You can administrate your Coveo organization using the Coveo Administration Console. Depending on your Coveo for Salesforce edition, your Coveo features can differ (see Coveo for Salesforce Edition Comparison).
This topic presents a comparison of Coveo Administration Console features that are available in each edition.
Administration Console | Coveo for Salesforce editions | ||
---|---|---|---|
Section | Features | Pro | Enterprise |
Content | Menu | ![]() |
|
Sources |
|
|
|
Log Browser |
|
|
|
Fields |
|
|
|
Content Browser |
|
|
|
Extensions |
|
|
|
Security Identities |
|
|
|
Crawling Modules |
|
|
|
Service | Menu | ![]() |
|
Case Assist |
|
|
|
Insight Panel |
|
|
|
Search | Menu | ![]() |
|
Query Pipelines |
|
|
|
Conditions |
|
|
|
Search Pages |
|
|
|
In-Product Experiences |
|
|
|
A/B Tests |
|
|
|
Machine Learning | Menu | ![]() |
|
Models |
|
|
|
Model testing |
|
|
|
Analytics | Menu | ![]() |
|
Reports |
|
|
|
Visit Browser |
|
|
|
Data Exports |
|
|
|
Dimensions |
|
|
|
Named Filters |
|
|
|
Permission Filters |
|
|
|
Incoherent Events |
|
|
|
Organization | Menu | ![]() |
|
Settings |
|
|
|
Groups |
|
|
|
Members |
|
|
|
Temporary Access |
|
|
|
API Keys |
|
|
|
Activity Browser |
|
|
|
Notifications |
|
|
|
Resource Snapshots |
|
|
|
Header | Critical Updates |
|
|
Storage and Recommendation Allocation Comparison
This topic presents index item storage and recommendation limits associated with Coveo for Salesforce products.
Storage
The storage allocation for Coveo for Salesforce is limited to a certain number of items per Coveo production organization. An item means an element of content in the Coveo index such as a Salesforce object, a document, an email, an HTML page, or a database record.
Each customer is allocated items based on the queries per month (QPM) and Users specified in the purchase order and information in the following table.
Customers onboarding with Coveo after October 1, 2022, who exceed their item limit will be allowed a limited overage, then blocked from indexing new content or refreshing their index content unless they purchase additional items from Coveo or delete content from their index. Purchasing additional items is only available for the Pro and Enterprise editions.
Allocation type | Salesforce product | Item allocation per Coveo for Salesforce edition | ||||
---|---|---|---|---|---|---|
Pro | Enterprise | |||||
Per 100 K QPM | Fixed | Per 100 K QPM | Per user | |||
Included | B2B Commerce | 25 K | N/A | 50 K | N/A | |
Experience Cloud | 100 K | N/A | 1 M | 5 K | ||
Service Cloud | N/A | 500 K | N/A | 20 K | ||
Sales Cloud | 12 K | |||||
Platform | 4 K | |||||
Additional | Minimum increments | B2B Commerce | 500 K | N/A | 500 K | N/A |
Limit | 1 M | N/A | 60 M | N/A | ||
Minimum increments | All others | N/A | 500 K | 1 M1 | ||
Limit | 1 M2 | 60 M |
1: Many editions or additional billable units (QPM or User) are cumulative.
2: For a greater allocation, contact Coveo Sales to upgrade to an Enterprise edition.
You have two Coveo for Salesforce licenses for which item allocations are cumulative:
-
Experience Cloud – Coveo for Salesforce Enterprise edition with 1 M QPM item allocation:
1 M items/100 K QPM x 1 M QPM = 10 M items
-
Service Cloud – Coveo for Salesforce Enterprise edition with 1,000 users item allocation:
20 K items/user x 1,000 users = 20 M items.
The total item allocation is 30 M items.
Recommendations
The Coveo Machine Learning (Coveo ML) Content Recommendations (CR) feature presents a user with most relevant content consulted by other users with a similar navigation history (see About Content Recommendations).
Each Coveo for Salesforce customer is allocated a limited number of recommendations (expressed in recommendations per month [RPM]) per Coveo production organization based on the purchase order and information in the following table.
Allocation type | Salesforce product | Recommendation allocation per Coveo for Salesforce edition | ||||
---|---|---|---|---|---|---|
Pro | Enterprise | |||||
Per 100 K QPM | Per user | Per 100 K QPM | Per user | |||
Included | B2B Commerce | N/A | N/A | 500 K | N/A | |
Experience Cloud | N/A | N/A | 300 K | 1.5 K | ||
Service Cloud | N/A | N/A | N/A | 3 K | ||
Sales Cloud | ||||||
Platform | N/A | N/A | N/A | 1 K | ||
Additional | Minimum increments | All | N/A | 500 K1 | ||
Limit | N/A | Unlimited |
1: Many editions or additional billable units (QPM or User) are cumulative.
You have two Coveo for Salesforce licenses for which recommendation allocations are cumulative:
-
Experience Cloud – Coveo for Salesforce Enterprise edition with 1 M QPM
Recommendation allocation: 300 K RPM/100 K QPM x 1 M QPM = 3 M RPM
-
Service Cloud – Coveo for Salesforce Enterprise edition with 1,000 users
Recommendation allocation: 3 K RPM/user x 1,000 users = 3 M RPM
The total allocation is 6 M RPM.