Can’t see values when using an existing field in a facet

This is for:

Developer System Administrator

In this article

Symptoms

When adding a facet to a search page, you ensure the following:

The field you have chosen exists in your index and has also been indexed by the Coveo Platform.
The search interface where you added the facet returns results for the specified field.

However, the facet appears empty, as displayed in the following image:

![Empty facet example

Coveo](/en/assets/images/coveo-for-salesforce/attachments/37584957/37552183.png){: .bordered }

This usually happens when the Facet option hasn’t been set for a field.