Review item properties

In the Content Browser (platform-ca | platform-eu | platform-au), selecting an item and clicking Properties in the Action bar opens a panel showing this item’s properties.

The Fields tab lists fields defined on the item, along with their values. It also displays the Primary ID, which uniquely identifies the item in your index.

You can also review the item’s fields and values in JSON format in the Item JSON tab.

To appear on the Fields tab, a field must have the Displayable in results option enabled.

The fields displayed can also vary from one item to another for different reasons:

In the Content Browser (platform-ca | platform-eu | platform-au), selecting an item and clicking Properties in the Action bar opens a panel showing this item’s properties.

If your source is configured to index item permissions, the item properties panel displays two tabs related to permissions:

For more information on sources that index permissions and on how Coveo handles these permissions, see Coveo management of security identities and item permissions.

The data in the Permissions and Permission details tabs is updated when:

For more information on sources that index permissions and on how Coveo handles these permissions, see Coveo management of security identities and item permissions.

A permission model is a structure that defines the permissions applicable to an individual item. Coveo builds a permission model based on the access control rules that apply to the item in its original system.

A permission model consists of one or more permission levels, which contain one or more permission sets, which themselves contain security identities. This architecture defines who will be able to view the item in the search results. The list of all security identities in the permission model and their respective permissions (allowed or denied) is called the effective permissions of the item.

In the Content Browser (platform-ca | platform-eu | platform-au), selecting an item and clicking Properties in the Action bar opens a panel showing this item’s properties. If your source is configured to index item permissions, the Permission details tab of this panel shows the permission model of the item, while the Permissions tab shows the resulting effective permissions of the item.

For example, if your content system states that only a specific group of identities is allowed to view a given item, the Permission details tab will show this rule. Meanwhile, the Permissions tab will list the identities in this group and will indicate that they’re allowed to view the item in search results.

The data in the Permissions and Permission details tabs is updated when:

For more information on sources that index permissions and on how Coveo handles these permissions, see Coveo management of security identities and item permissions.

In the Permissions and Permission details tabs of an item's properties in the Content Browser (platform-ca | platform-eu | platform-au), you can review the item’s effective permissions and permission model. They’re helpful when troubleshooting content access issues, such as:

The first step to troubleshoot content access issues is to ensure that the permission model accurately reflects the item’s current access rules in its original system. To do this, update the item’s source. On the Sources (platform-ca | platform-eu | platform-au) page, select the source that indexes the item, and then click Refresh, Rescan, or Rebuild in the Action bar. Coveo will retrieve the latest access control rules from the original system and update the permission model accordingly, which may solve the issue if the permission model was outdated.

If the permission model is still inaccurate after a source update, check its state and the last update result of the security identities in the Permission details tab. A permission model or security identity that isn’t operational may be expected to grant or deny access to the item, but won’t be able to do so until its issue is resolved. If the issue persists, contact Coveo Support.

Once your permission model is up to date, you can inspect the access rights of a specific user to determine through which permission level, permission set, and security identity relationships the user is granted or denied access to the item. This can help you identify the root cause of the issue, such as:

For more information on sources that index permissions and on how Coveo handles these permissions, see Coveo management of security identities and item permissions.

In the Content Browser (platform-ca | platform-eu | platform-au), you can select an item to view its properties. The Permissions and Permission details tabs show the security identities associated with an item and their respective state.

A security identity's state indicates whether it’s up to date and can be used to grant or deny access to items, or if it has an issue, such as being disabled or not updated yet. The state of a security identity is especially important to consider when troubleshooting permission issues, as an identity that isn’t up to date or is in error may be expected to grant or deny access to an item, but won’t be able to do so until its issue is resolved.

You can also get an identity’s state from the Security Identities (platform-ca | platform-eu | platform-au) page, which presents security identities by provider rather than by item.

In the Content Browser (platform-ca | platform-eu | platform-au), you can select an item to view its properties. The Permissions and Permission details tabs list the security identities associated with an item and the result of the last update for each identity.

A security identity update is the process during which Coveo’s security identity cache retrieves the latest information about a security identity from the indexed system, such as its name, type, and relationships with other identities. This process is crucial for Coveo to resolve identity relationships and replicate the original system’s access control rules within its search interfaces, ensuring that users only see content they’re allowed to access.

You can also get an identity’s last update result from the Security Identities (platform-ca | platform-eu | platform-au) page, which presents security identities by provider rather than by item.

In the Content Browser (platform-ca | platform-eu | platform-au), selecting an item and clicking Properties in the Action bar opens a panel showing this item’s properties. These properties include a Quick view tab that helps you review the item’s content.

Whether a preview is available for an item depends on the source configuration and the item content. If a preview isn’t available, you can build one from the item’s metadata.

On the Content Browser (platform-ca | platform-eu | platform-au) page, click an item and then click Properties in the Action bar. In the panel that appears, select the Additional details tab.

The Additional details tab shows additional details about the item, such as the source that indexed it and the date of the last indexing. It also includes the item URI and the item unique ID, which can be useful for troubleshooting purposes.

The following table indicates the privileges required to use the Content Browser (platform-ca | platform-eu | platform-au) page and view associated data, such as item properties and permissions. See Manage privileges and Privilege reference for details.

There’s nothing editable in the Content Browser. However, you must have the Allowed access level on the Execute queries service to access the page.