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JavaScript Components
- AttachedResults Component
- AttachToCase Component
- BoxAttachToCase Component
- BoxBody Component
- Box Component
- BoxCreateArticle Component
- BoxCurrentSort Component
- BoxCurrentTab Component
- BoxEditLink Component
- BoxExpandLink Component
- BoxFieldTable Component
- BoxHeader Component
- BoxPipelineContext Component
- BoxPopup Component
- BoxQuerySome Component
- BoxQuerySummary Component
- BoxQuickview Component
- BoxResultAction Component
- CaseCreation Component
- CaseDeflection Component
- ChatterThumbnail Component
- CommunityStateManager Component
- ConsoleResultLink Component
- PipelineContext Component
- SalesforceResultLink Component
- SalesforceThumbnail Component
- StandaloneSearchbox Component
- UserActions Component (Visualforce)
- UserActions Component (Lightning)
- ResultActionsSendEmail Component
- ResultActionsPostToFeed Component
- ResultActionsSendLiveAgent Component
- ResultQuickAction Component
- FullSearch Component
- ViewedByCustomer Component
ViewedByCustomer Component
Lightning Experience Coveo for Salesforce 3.39 (August 2019)
Contact us to enable this feature.
The ViewedByCustomer component allows your agents to see, within the Salesforce Lightning console, every result which the user clicked. It displays an icon and a label on each result, if already viewed by the customer who created the case.
The component can be added in the Lightning Insight Panel (see Adding the ViewedByCustomer Component).
This is a result template component and needs to be added to all result templates to show all results that were viewed by the customer. If a result template is missed, results that use that template will not display the Viewed By Customer icon.
Usage
<span class="CoveoViewedByCustomer"></span>
Options
showIcon
The icon displayed when the component is displayed itself.
The default value is true.
<div class="CoveoViewedByCustomer" data-show-icon="true"></div>
label
The label that should be displayed when the component is displayed.
The default value is Viewed by Customer.
<div class="CoveoViewedByCustomer" data-label="Viewed by Customer"></div>
Method
This component does not offer any method.