Choose a Connector
- Amazon S3 Source
- Box (Personal) Source
- Box Business Source
- Catalog Source
- Confluence Cloud Source
- Confluence Self-Hosted Source
- Database Source
- Dropbox (Personal) Source
- Dropbox Business Source
- Exchange Enterprise Source
- Exchange Online (Personal) Source
- File System Source
- Generic REST API Source
- Gmail for Work Source
- Gmail (Personal) Source
- Google Drive (Personal) Source
- Google Drive for Work Source
- Jira Software Cloud Source
- Jira Software Self-Hosted Source
- Jive Cloud Source
- Jive Server Source
- Khoros Community Source
- Microsoft Dynamics 365 Source
- OneDrive for Business Source
- OTCS Source
- Push Source
- RSS Source
- Salesforce Source
- ServiceNow Source
- SharePoint Online Source
- SharePoint Online Legacy Source
- SharePoint Server Source
- Sitecore Source
- Sitemap Source
- Twitter Source
- Web Source
- YouTube Source
- Zendesk Source
- Connector Building Best Practices
Add or Edit a Confluence Self-Hosted Source
Members of the Administrators and Content Managers built-in groups can add the content of a Confluence instance to a Coveo organization. In a Coveo-powered search interface, the source content is accessible to either everyone, the source creator only, or specific users as determined by source permissions (see Content Security).
For clients migrating from Coveo Enterprise Search 7.0 (CES 7), the Confluence Self-Hosted source has the same specifications as the Confluence V2 connector.
Source Features Summary
|Confluence version||6 to 7||
Only the minor versions currently maintained by Confluence are supported. The latest version to have been tested with Coveo is 7.7.3.
|Searchable content types||
Spaces, pages (such as Wiki pages), blog posts, comments on pages and blog posts (included as metadata), and attachments (in pages, blog posts, and comments)
|Rescan||If you change the name of a Confluence space, the rescan operation detects the change only for pages created or modified after the change. You must rebuild the source to get the space name change on all space pages.|
|Content security options||Determined by source permissions||
Requires the Coveo Confluence Plugin.
Supported Confluence Versions
The source supports 6 to 7.7.3 on-premises installations using the Confluence REST API and Search REST API.
Confluence Data Center is supported.
Atlassian Confluence Server Accessible to Coveo Cloud
When the access to communication ports between Coveo Cloud and the Confluence server is restricted, the appropriate port(s) must be opened in the network infrastructure such as in firewalls to allow Coveo Cloud to access the content.
Confluence Administrator Account
When you want to index Confluence permissions, you must create a specific Confluence administrator crawling account that will be only used for the source. Otherwise, you will need to also change the source Password value each time the account password changes to prevent authentication errors.
When configuring the source, you must use the credentials of a native Confluence user. Users managed by other identity providers such as Google aren’t supported.
Enabling the Confluence SOAP Remote API (Web Service)
Due to a Confluence REST API limitation, the connector must use the SOAP Remote API to retrieve content permissions. For these permissions to be replicated in a Coveo-powered search interface, a Confluence system administrator must enable the remote API on your Confluence instance.
Add or Edit a Confluence Self-Hosted Source
When choosing the type of source you want to add, select the Confluence Self-Hosted option with the appropriate content retrieval method, depending on whether you need to use the Coveo On-Premises Crawling Module to retrieve your content.
In the Add/Edit a Confluence Self-Hosted Source panel, the Configuration tab is selected by default. It contains your source’s general and authentication information, as well as other parameters.
Content Update and Security Requirement
The Coveo Confluence Plugin allows the Coveo Platform to secure your content by replicating the Confluence item permission system. As a result, through a Coveo-powered search interface, authenticated users only see the items that they’re allowed to access within Confluence.
The plugin is also needed to perform refresh operations.
Enter a name for your source.
Use a short and descriptive name, using letters, numbers, hyphens (
-), and underscores (
_). Avoid spaces and other special characters.
Enter the address of the Confluence Wiki site or space that you want to make searchable. Ensure to include the protocol (
Depending on your use case, use one of the following URL formats:
To index a complete Confluence site, add the Confluence server root URL:
To index a specific space, add its URL:
To index a specific space when Confluence isn’t installed at the server root:
Paired Crawling Module
If your source is a Crawling Module source and if you have more than one Crawling Module linked to this organization, select the one with which you want to pair your source. If you change the Crawling Module instance paired with your source, a successful rebuild is required for your change to apply.
Character Optical Recognition (OCR)
Check this box if you want Coveo Cloud to extract text from image files or PDF files containing images. OCR-extracted text is processed as item data, meaning that it’s fully searchable and will appear in the item Quick View. See Enable Optical Character Recognition for details on this feature.
When adding a source, if you have more than one logical (non-Elasticsearch) index in your organization, select the index in which the retrieved content will be stored (see Leverage Many Coveo Indexes). If your organization only has one index, this drop-down menu isn’t visible and you have no decision to make.
If you want to index secured content or index Confluence permissions to replicate them in your search interface, enter the credentials of a dedicated Confluence crawling account that has access to the content that you want to make searchable. This account must either have the Space Administrator or Confluence Administrator permission level on the Confluence space, depending on what you want to index:
|Content to index||Minimum permission level required|
|Item permissions only||Confluence Administrator|
|Item changes following a refresh operation||Space Administrator on all indexed spaces|
|Item permissions and changes following a refresh operation||Confluence Administrator|
For more information on Confluence permission levels, see Confluence Admin Permission Levels Explained.
If your Confluence instance uses Okta for single sign-on (SSO), select the Bypass single sign-on (SSO) advanced authentication option, and then enter the credentials of a native Confluence account.
Advanced Authentication Options
Select this check box to specify how Coveo Cloud should access your Confluence content, depending on the credentials you provided.
Select Use Kerberos authentication when the credentials you entered above exist in both Confluence and Active Directory.
Select Bypass single sign-on (SSO) to bypass your single sign-on authentication service in Confluence and authenticate with the provided native Confluence account.
“Content to Include” Section
Consider changing the default value of the parameters in this section to fine-tune how your Confluence site is crawled.
Select which spaces you want to index. By default, global space content is indexed and personal space content isn’t.
Select which spaces should be indexed, depending on their status. Options are:
Current (non-archived spaces)
If you want to index only a subset of a Confluence site, enter a regex that the desired spaces match. This parameter is especially useful when you want to index spaces that have an element in common in their space keys.
You want to index all spaces with keys starting with an uppercase letter followed by a number, so you enter the following regex:
Select the items to index:
Attachments (binary files attached to a page, blog post, or comment)
Comments (on blog posts and pages)
Comments are indexed as page metadata rather than as items.
“Content Security” Tab
In the Content Security tab, select who will be able to access the source items through a Coveo-powered search interface. For details on this parameter, see Content Security.
In the Access tab, determine whether each group and API key can view or edit the source configuration (see Resource Access):
In the Access Level column, select View or Edit for each available group.
On the left-hand side of the tab, if available, click Groups or API Keys to switch lists.
Finish adding or editing your source:
When you want to save your source configuration changes without starting a build/rebuild, such as when you know you want to do other changes soon, click Add Source/Save.
On the Sources page, you must click Start initial build or Start required rebuild in the source Status column to add the source content or make your changes effective, respectively.
When you’re done editing the source and want to make changes effective, click Add and Build Source/Save and Rebuild Source.
Back on the Sources page, you can review the progress of your source addition or modification.
Once the source is built or rebuilt, you can review its content in the Content Browser.
Optionally, consider editing or adding mappings.
You can only manage mapping rules once you build the source (see Refresh, Rescan, or Rebuild Sources).
Review your source update schedule and optionally change it so that it better fits your needs (see Edit a Source Schedule). By default, your content is rescanned every day.
If you’re using the Crawling Module to retrieve your content, consider subscribing to deactivation notifications to receive an alert when a Crawling Module component becomes obsolete and stops the content crawling process.