Add or Edit a Jive Server Source

Members of the Administrators and Content Managers built-in groups can add the content of a Jive community to a Coveo Cloud organization. The source can be shared or private (see Content Security).

By default, a Jive Server source starts a refresh every hour to index Jive Server file changes (additions, modifications, or deletions).

  • While most of the parameters can be configured through the Add/Edit a Jive Server Source panel, other parameters, such as rarely used parameters or new parameters that are not yet editable through the user interface, can only be changed or added in the JSON configuration (see Edit a Source JSON Configuration, Add a Hidden Source Parameter, and Jive Source JSON Modification).

    If you have issues with file download requests timing out too early for larger files, you may want to add a RequestTimeout hidden parameter in the source JSON.

  • Source refresh limitations that require you to configure source rescans or rebuilds (see Edit a Source Schedule):

    • Due to a Jive REST API limitation, only changes to the first level of comments on items and replies on discussions are captured by a refresh, meaning that comments on comments and replies on replies cannot currently be retrieved.

    • Since the Jive REST API does not provide the list of deleted File items, a refresh does not take the deletion of File items into account.