- Amazon S3 Source
- Box Business Source
- Catalog Source
- Confluence Cloud Source
- Confluence Self-Hosted Source
- Database Source
- Dropbox Business Source
- Exchange Enterprise Source
- File System Source
- Generic REST API Source
- Gmail for Work Source
- Google Drive for Work Source
- Jira Software Cloud Source
- Jira Software Self-Hosted Source
- Jive Cloud Source
- Jive Server Source
- Khoros Community Source
- Microsoft Dynamics 365 Source
- OneDrive for Business Source
- OTCS Source
- Push Source
- RSS Source
- Salesforce Source
- ServiceNow Source
- SharePoint Online Source
- SharePoint Online Legacy Source
- SharePoint Server Source
- Sitecore Source
- Sitemap Source
- Twitter Source
- Web Source
- YouTube Source
- Zendesk Source
- Connector Building Best Practices
Add or Edit a Gmail for Work Source
With a Google account with administrator credentials, members of the Administrators and Content Managers built-in groups can add the Gmail mailboxes content (emails and attachments) of Google Apps domain users to a Coveo organization. In a Coveo-powered search interface, the source content is accessible to either everyone or specific users as determined by source permissions (see Content Security).
As a member of one of these groups, when you create the source, you authorize the Coveo organization to read your Google account using OAuth 2.0, a protocol that authorizes access without giving your password.
Source Key Characteristics
|Gmail for Work version||Latest cloud version||Following available Gmail for Work releases|
|Searchable content types||Emails and attachments|
|Content update operations||Refresh||
Takes place every three hours by default. A rescan or rebuild is required to capture domain, primary email, and email aliases changes.
|Content security options||Determined by source permissions||
The Gmail delegation feature isn't yet supported, meaning a user can only search the content of their mailbox even if they have access to other users' mailboxes in Gmail for Work.
Authorize Your Coveo Organization to Access the Gmail Mailboxes of Your Users
Add or Edit a Gmail for Work Source
In the Add/Edit a Gmail for Work Source panel, the Configuration tab is selected by default. It contains your source’s general and authentication information, as well as other parameters.
Enter a name for your source.
Use a short and descriptive name, using letters, numbers, hyphens (
-), and underscores (
_). Avoid spaces and other special characters.
Google Apps Domain
Enter the Google Drive domain that you want to index.
Google Apps Administrator Account Email
Enter the email of a Google Apps administrator account in the
Google Service Account Email
Enter the Google service account email address that you obtained when you authorized your Coveo organization to access the Gmail mailboxes of your users.
Private Key File
Click Choose File, and then select the private key file that you created when you authorized your Coveo organization to access the Gmail mailboxes of your users.
Character Optical Recognition (OCR)
Check this box if you want Coveo Cloud to extract text from image files or PDF files containing images. OCR-extracted text is processed as item data, meaning that it’s fully searchable and will appear in the item Quick View. See Enable Optical Character Recognition for details on this feature.
When adding a source, if you have more than one logical (non-Elasticsearch) index in your organization, select the index in which the retrieved content will be stored (see Leverage Many Coveo Indexes). If your organization only has one index, this drop-down menu isn’t visible and you have no decision to make.
“Mailboxes to Include” Section
By default, all user mailboxes in your domain are indexed. As an alternative, you can select Specific to enter the addresses of the specific mailboxes that you want to index.
“Additional Content to Include” Section
Check the Trashed and spam items box to index the items in the Trash and Spam folders of the indexed mailboxes.
“Content Security” Tab
Select who will be able to access the source items through a Coveo-powered search interface. For details on this parameter, see Content Security.
The Gmail delegation feature, which allows a user to access another user’s mailbox, isn’t supported. Therefore, if you choose the Determined by source permissions option, there may be some discrepancies in content access capabilities.
In the Access tab, determine whether each group and API key can view or edit the source configuration (see Resource Access):
In the Access Level column, select View or Edit for each available group.
On the left-hand side of the tab, if available, click Groups or API Keys to switch lists.
Finish adding or editing your source:
When you want to save your source configuration changes without starting a build/rebuild, such as when you know you want to do other changes soon, click Add Source/Save.
To add the source content or to make your changes effective, on the Sources page, you must click Start initial build or Start required rebuild in the source Status column.
When you’re done editing the source and want to make changes effective, click Add and Build Source/Save and Rebuild Source.
Back on the Sources page, you can review the progress of your source addition or modification.
Once the source is built or rebuilt, you can review its content in the Content Browser.
Optionally, consider editing or adding mappings.
You can only manage mapping rules once you build the source (see Refresh, Rescan, or Rebuild Sources).