Before configuring your source, you must ensure that your Gmail instance is ready to work with Coveo Cloud.

Authorize Your Coveo Cloud Organization to Access the Gmail Mailboxes of Your Users

1. Create a Google API Console project (see Authorizing the Coveo Connector to Access Your Users Gmail Mailboxes).

2. Modify security parameters in your Google Apps account (see Authorizing the Coveo Connector to Access Your Google Apps for Work).

1. If not already done, grant Coveo Cloud access to the Gmail mailboxes of your domain users (see Authorize Your Coveo Cloud Organization to Access the Gmail Mailboxes of Your Users).

2. If not already in the Add/Edit a Gmail for Work Source panel, go to the panel:

   • To add a source, in the main menu, under Content, select Sources > Add Source button > Gmail > Gmail for Work.

     OR

   • To edit a source, in the main menu, under Content, select Sources > source row > Edit in the Action bar.

3. In the Google Accounts window that appears, select the account you want to include the content or click Add account to enter the email and corresponding password.

4. In the Request for Permission window that appears, click Allow to grant Coveo Cloud Platform read access to your account without giving your password.

5. In the Configuration tab, enter appropriate values for the available parameters:

   • Source name

     A descriptive name for your source under 255 characters (not already in use for another source in this organization).

     Corporate-Google-Gmail-for-Work

   • Google Apps domain

     The Google Drive domain that you want to index.

   • Google Apps administrator account email

     The email of a Google Apps administrator account in the user@company.com format.

     The email does NOT end in @gmail.com.

   • Google Service account email

     The Google service account email address previously obtained (see Authorizing the Coveo Connector to Access Your Users Gmail Mailboxes).

   • Private key file

     Click Choose File, and select the private key file that you previously created (see Authorizing the Coveo Connector to Access Your Google Apps for Work).

   • Content security

     Select who can see any Gmail for Work item from this source in the returned search results (see Source Permission Types):

     • Secured - Only the identity with the right permissions on the source content

       In some cases, a user can have access to other users mailbox, but the Gmail delegation feature is not yet supported.

       OR

     • Shared - Everyone

6. In the Mailboxes to Include section, select the Specific radio button to add the User emails for which you want the mailbox content to be included, separated by a semicolon. By default, the content of All your domain user mailboxes is included.

7. In the Additional Content To Include, select the Trashed and spam items when you want to include the items in the Trash and Spam folders of the chosen Gmail for Work mailboxes.

8. In the Access tab, determine whether each group and API key can view or edit the source configuration:
   1. In the Access Level column, select View or Edit for each available group.
   2. On the left-hand side of the tab, if available, click Groups or API Keys to switch lists.

   You can select an access level for the groups you are allowed to edit only (see Privileges and Groups Privilege). Groups that you are not allowed to edit are grayed out.

   If you remove the Edit access level from all the groups of which you are a member, you will not be able to edit the source again after saving. Only administrators and members of other groups that have Edit access on this resource will be able to do so. To keep your ability to edit this resource, you must grant the Edit access level to at least one of your groups.

9. Optionally, consider editing or adding mappings (see Manage Source Mappings).

   You can only manage mapping rules once you build the source (see Add or Edit a Source).

10. Complete your source addition or edition:

    • Click Add Source/Save when you want to save your source configuration changes without starting a build/rebuild, such as when you know you want to do other changes soon.

      In the Sources page, you need to click Start initial build or Start initial rebuild in the source Status column to respectively add the source content and make your changes effective.

      OR

    • Click Add and Build Source/Save and Rebuild Source when you are done editing the source and want to make changes effective.

      Back in the Coveo Cloud administration console Sources page, you can review the progress of your Gmail for Work source addition or modification (see Manage Sources).

    Once the source is built or rebuilt, you can review its content in the content browser (see Inspect Items With the Content Browser).