Opening the Experience Explorer Sets the Static Context to 'Master'

Sitecore Ecommerce Website Workplace Developer System Administrator Product Documentation
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Symptoms

When you open a Sitecore website page in your browser, you notice that Coveo for Sitecore components are pointing to a master item and database.

Example

You have published a Coveo-Powered Search Page. When you browse this page, you see that the filter applied is source=="coveo_master_index", instead of the web index.

Cause

From Sitecore version 8.0 onwards, if you open an item in the Experience Editor, the static context is changed to the one you’re exploring - i.e., master. So if anyone subsequently loads that page, the context will be master.

Resolution

Ensure no administrator has an open Experience Explorer session. A few minutes after all sessions have been closed, the context should be switched back to the web index.