Dynamic Facet Range Not Showing When Returning From a No Result Query

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Symptoms

After performing a search query that yielded no results, you clear the content of the search box and perform another query. The Dynamic Facet Range renderings in your search page don’t reappear and you have to reload the page for them to be displayed again.

Cause

This behavior is caused by a bug in the Coveo JavaScript Search Framework January 2020 Release (v2.7968).

Resolution

The Coveo JavaScript Search Framework April 2020 release contains a fix for this issue. Upgrade to a version of C4SC which supports the Coveo JavaScript Search Framework April 2020 release.