About the Administration Console

This is for:

System Administrator

The Coveo Administration Console is a web application allowing its users to manage their Coveo organization.

To access the Administration Console, one must be granted the privilege to see one of its pages, at least. Then, after logging in, they can review certain data or perform certain tasks, depending on the set of privileges they have been granted. For example, they could be allowed to manage the content of your organization or review data.

Tip
Leading practice

Not all Coveo users in your company or organization need to access the Coveo Administration Console. Most Coveo users in your ecosystem only interact with the Coveo-powered search interfaces you implemented in your intranet, customer support application, customer portal, etc. These end users are only seeking relevant content and don’t need to understand or manage the mechanics providing them their content.

Therefore, you should only grant the privilege to access the Coveo Administration Console to coworkers who actually need to review or edit your Coveo organization data and configuration.

Here’s a breakdown of the Administration Console:

Diagram showing the main parts of the Coveo Administration Console

2 Header

5 Page content

Note

The Coveo Administration Console is only available in English.

Application picker

If your license requires you to use more than just the Coveo Administration Console, the application picker lets you switch between your Coveo applications. The application picker is the grid-dots located at the top left of the Administration Console.

Switching between Coveo applications

If you don’t see the grid-dots in your Administration Console, your organization is not using any other Coveo applications.

The Administration Console header appears at the top of all pages.

Diagram showing the components of the Coveo Administration Console

1 Hide/show navigation menu

4 Help center

If a system issue occurs, an alert icon appears in the header:

Alert icon in the Coveo Administration Console header

Organization picker

The organization picker indicates which organization you’re managing with the Administration Console, as well as its type. When you have access to more than one organization, you can switch between organizations through this menu.

Switching between Coveo organizations

Typically, Coveo customers have at least one production organization, which powers their search interfaces. They may also have one or more non-production organizations for testing purposes.

Project filter

The project filter lets you select a project, filtering the Administration Console to display only the resources associated with that project.

Project filter | Coveo

For more information on the projects feature or to have it enabled in your organization, see Manage projects.

User menu

The user menu displays your name, email address, and service provider. It allows you to create user notifications and to log out of the Administration Console. It also contains links to Coveo’s security documentation and terms and conditions.

User menu | Coveo

Home page

The Administration Console home page provides an overview of your organization, including recent activity and key metrics. Important notifications regarding your organization or Coveo’s systems also appear on this page.

Coveo Administration Console home page

The Watchtower section displays issues and warnings regarding your organization and its resources. On the right side, the Coveo Connect section provides links to Coveo resources and announcements.

On top of the privilege to view the organization, which is required to access the Administration Console, you’ll need the privilege to view activities to see the recent activity section on the home page.

The Administration Console navigation menu is organized into sections, which contain pages related to a specific aspect of your organization management. A user sees only the pages that their privileges allow them to access.

The following table briefly describes the content of each section.

Section Purpose

Home page

Provides an overview of your organization, including recent activity, key metrics, and important notifications.

Content

Allows you to manage sources, fields, and indexing pipeline extensions (IPEs) to optimize content retrieval and searchability.

Commerce

Allows you to manage catalog entities and storefront associations to enable product discovery on your Coveo-powered storefronts.

Service

Allows you to build intuitive and relevant support portals to help your end users and support agents find the information they need.

Search

Allows you to optimize search results relevance and search experience in general, and manage hosted search pages.

AI & ML

Allows you to manage Coveo Machine Learning models and evaluate their effectiveness and learning process.

Analytics

Allows you to monitor and measure the usage of your Coveo search solution.

Organization

Allows you to review your organization activity and manage how groups, members, and API keys access the organization.

Supported browsers

The Administration Console is accessible with the supported browsers listed in the following tables.

Desktop

Browser Supported versions

Chrome

Latest major release and the extended stable version. Older versions are supported for up to one year after their release.

Edge

Latest major release. Older versions are supported for up to one year after their release.

Safari

Latest major release. Older versions (including minor versions) are supported for up to one year after their release.

Note

Only supported on macOS, since the Windows version is no longer supported by Apple.

Mozilla Firefox

Latest major release and Extended Support Release (ESR). Older versions are supported for up to one year after their release.

Mobile

Browser Supported versions

Chrome

Latest major release. Older versions are supported for up to one year after their release.

Edge

Latest major release. Older versions are supported for up to one year after their release.

Safari

Latest major release. Older versions (including minor versions), are supported for up to one year after their release.

Note

Only supported on macOS, since the Windows version is no longer supported by Apple.

Mozilla Firefox

Latest release and Extended Support Release (ESR) version. Older versions are supported for up to one year after their release.