About Organization Backups
By default, Coveo backs up and replicates your Coveo organization and your customer data. To successfully restore your Coveo organization, Coveo performs the following backups:
| Index backups | Organization backups | UA backups | |
|---|---|---|---|
| Frequency | Weekly | Daily | Hourly |
| Retention | 60 days | 60 days | Until termination |
| Privileges | Read only | Read only | Read only |
| Content | Coveo index | API keys, fields, groups, indexing pipeline extensions, license, mappings, notifications, privileges, sources, security cache schedules | Usage analytics data, dimensions, permission and name filters, report configurations |
Additional Information
Backups are replicated in several data centers and at a remote location. Backup schedules aren’t configurable and occur during off-peak hours.
You can’t restore a backup from the Coveo Administration Console, you must contact Coveo Support when you need to restore one of your backups.
An organization backup will fail if there’s an incoherence between a source and its security provider(s).
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