About organization backups

This is for:

System Administrator
In this article

By default, Coveo backs up and replicates your Coveo organization and your customer data. To successfully restore your Coveo organization, Coveo performs the following backups:

  Index backups Organization backups UA backups
Frequency Weekly Daily Hourly
Retention 30 days 30 days Until termination
Privileges Read only Read only Read only
Content Coveo index API keys, fields, groups, indexing pipeline extensions, license, mappings, notifications, privileges, sources, security cache schedules Usage analytics data, dimensions, permission and name filters, report configurations

Additional information

Backups are replicated in several data centers and at a remote location. Backup schedules aren’t configurable and occur during off-peak hours.

You can’t restore a backup from the Coveo Administration Console, you must contact Coveo Support when you need to restore one of your backups.

An organization backup will fail if there’s an incoherence between a source and its security provider(s).