Platform Plans

This article provides an overview of the features that are available in each of the Coveo Platform plans (Base, Pro, and Enterprise). For additional information, contact us.

Content

Content Base Pro Enterprise

Cloud connectivity[1]

Pick 2

Pick 3

All included

On-premises connectivity

x

x

Available as an option

Content security

Basic

Included

Included

Source-level security

check

check

check

Document-level security

x

check

check

Maximum daily document refresh - production

100% of the item allocation (Ecommerce solution products)

50% of the item allocation (Other Coveo products)

100% of the item allocation (Ecommerce solution products)

50% of the item allocation (Other Coveo products)

200% of the item allocation (Ecommerce solution products)

100% of the item allocation (Other Coveo products)

Maximum daily document refresh - non-production

50% of the item allocation (Ecommerce solution products)

15% of the item allocation (Other Coveo products)

50% of the item allocation (Ecommerce solution products)

15% of the item allocation (Other Coveo products)

100% of the item allocation (Ecommerce solution products)

30% of the item allocation (Other Coveo products)

Crawling Module document limit

N/A

N/A

1 M

Advanced content indexing options

Small

Medium

Large

Number of indexing pipeline extensions

2

5

25

Conversion: PDF, Office, etc.

check

check

check

Optical Character Recognition (OCR)

x

Available as an option

Available as an option

Machine Learning

Machine learning Base Pro Enterprise

Automatic Relevance Tuning (ART)

check

check

check

Query Suggestions (QS)

check

check

check

Model configurability

Lite

Advanced

Full

Number of models

2

10

50[2]

Refresh rate

Automated

Automated

Automated

Data period

1 month

3 months

6 months

Model testing

x

check

check

Intelligent Term Detection (ITD)

x

check

check

Dynamic Navigation Experience (DNE)

x

Lite

Full

Facet

x

check

check

Facet re-ordering

x

check

check

Facet value auto-selection

x

x

check

Content recommendations

x

check

check

Smart Snippets

x

x

check

Personalization

x

Lite

Unlimited

Profiling drills

x

x

check

User profile (for personalization)

x

100,000

Unlimited

Analytics

Analytics Base Pro Enterprise

Data visibility

6 months

1 year

5 years

Reporting capabilities

Lite

Advanced

Full

Number of reports

4

10

100

Monthly events

10M

50M

300M

Number of custom dimensions

10

25

100

Named filter

x

check

check

Permission filter

x

x

check

Data export

None

Limited

Full

Data accessibility

x

1 year

5 years

API and CSV format

x

check

check

Snowflake reader account

x

x

check

Snowflake credits

x

x

10

Administration and Infrastructure

Administration and infrastructure Base Pro Enterprise

Secure environment: 2FA, HTTPS, API keys

check

check

check

Sandbox organization (non-production)

Add-on available

1

1

Dedicated index infrastructure

check

check

check

Data residency

check

check

check

Multi-region search

x

x

Add-on available

HIPAA

x

x

Add-on available

Critical updates acceptance period

6 weeks

3 months

6 months

User management

Lite

Advanced

Unlimited

Number of users

Unlimited

Unlimited

Unlimited

Number of administrators

5

10

50

Custom single sign-on (SSO) with SAML 2.0[1]

x

x

check

Granular admin roles

x

x

check

Notifications

x

x

check

Snapshot API

check

check

check

Snapshot UI

x

check

check

Developer tools, APIs, and SDKs

All included

All included

All included

APIs

check

check

check

Connectors SDK

check

check

check

Headless & Atomic

check

check

check

Coveo Turbo

check

check

check


1. The Slack connector requires the Enterprise Platform plan.
2. This limit excludes Case Classification and Smart Snippets models, which each have a set limit of 5.
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