Platform plans
Platform plans
This is for:
System AdministratorThis article provides an overview of the features that are available in each of the Coveo Platform plans (Pro and Enterprise). For additional information, contact Coveo Sales.
Content
Content | Pro | Enterprise | ||
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Pick 3[1] |
All included |
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Available as an option |
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Included |
Included |
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50% of the item allocation |
100% of the item allocation |
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15% of the item allocation |
30% of the item allocation |
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Advanced content indexing options |
Medium |
Large |
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5 |
25 |
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Conversion: PDF, Office, etc. |
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Available as an option |
Available as an option |
1. The Slack connector requires the Enterprise Platform plan.
Search and ranking
Search and ranking | Pro | Enterprise | ||
---|---|---|---|---|
Advanced search features |
All included |
All included |
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Query suggestions |
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Query corrections |
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10 |
100 |
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All included |
All included |
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Dynamic re-ranking |
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Machine learning
Machine learning | Pro | Enterprise | ||
---|---|---|---|---|
Advanced |
Full |
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Number of models |
10 |
50[2] |
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Refresh rate |
Automated |
Automated |
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3 months |
6 months |
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Lite |
Full |
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Value re-ranking |
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Facet re-ranking |
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Facet auto-selection |
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N/A |
5 |
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Lite |
Unlimited |
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Profiling drills |
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User profile (for personalization) |
100,000 |
Unlimited |
2. This limit excludes Case Classification and Smart Snippet models, which each have a set limit of 5.
Analytics
Analytics | Pro | Enterprise | ||
---|---|---|---|---|
Data visualization |
Coveo stack |
Coveo stack |
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Advanced |
Full |
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Number of reports |
10 |
100 |
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Monthly events |
50M |
300M |
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25 |
100 |
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Limited |
Full |
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API and CSV format |
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10 |
Administration and infrastructure
Administration and infrastructure | Pro | Enterprise | ||
---|---|---|---|---|
Secure environment: 2FA, HTTPS, API keys |
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Dedicated index infrastructure |
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Available as an option |
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Available as an option |
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3 months |
6 months |
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Advanced |
Unlimited |
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Unlimited |
Unlimited |
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10 |
50 |
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Configuration Snapshot API |
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Configuration Snapshot UI |
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Developer tools, APIs, and SDKs |
All included |
All included |
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Support
Support | Pro | Enterprise |
---|---|---|
Documentation & community forum |
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Email & phone support |
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Project start guidance |
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Uptime SLA |
99.9% |
99.99% |
Dedicated Customer Success Manager |