Platform Plans

This article provides an overview of the features that are available in each of the Coveo Platform plans (Base, Pro, and Enterprise). For additional information, contact us.

Content

Content Base Pro Enterprise

Cloud connectivity[1]

Pick 2

Pick 3

All included

On-premises connectivity

Available as an option

Content security

Basic

Included

Included

Source-level security

Document-level security

Maximum daily document refresh - production

100% of the item allocation (Ecommerce solution products)

50% of the item allocation (Other Coveo products)

100% of the item allocation (Ecommerce solution products)

50% of the item allocation (Other Coveo products)

200% of the item allocation (Ecommerce solution products)

100% of the item allocation (Other Coveo products)

Maximum daily document refresh - non-production

50% of the item allocation (Ecommerce solution products)

15% of the item allocation (Other Coveo products)

50% of the item allocation (Ecommerce solution products)

15% of the item allocation (Other Coveo products)

100% of the item allocation (Ecommerce solution products)

30% of the item allocation (Other Coveo products)

Crawling Module document limit

N/A

N/A

1 M

Advanced content indexing options

Small

Medium

Large

Number of indexing pipeline extensions

2

5

25

Conversion: PDF, Office, etc.

Optical Character Recognition (OCR)

Available as an option

Available as an option

Search and Ranking

Search and ranking Base Pro Enterprise

Number of query pipelines

3

10

100

A/B testing

Groups/Campaigns per pipeline

Ranking features

All included

All included

All included

Thesaurus

Query ranking expression (QRE)

Featured results

Stop words

Dynamic re-ranking

In-Product Experience (IPX)

Available as an option

Available as an option

Advanced search features

All included

All included

All included

Query corrections

Facets

Sorting

Tabs

Result lists, grids, and tables

Result templating

Analytics tracking

JavaScript Search Framework

Interface Editor

Hosted search pages

Machine Learning

Machine learning Base Pro Enterprise

Automatic Relevance Tuning (ART)

Query Suggestions (QS)

Model configurability

Lite

Advanced

Full

Number of models

2

10

50[2]

Refresh rate

Automated

Automated

Automated

Data period

1 month

3 months

6 months

Model testing

Intelligent Term Detection (ITD)

Dynamic Navigation Experience (DNE)

Lite

Full

Facet

Facet re-ordering

Facet value auto-selection

Content recommendations

Smart Snippets

Personalization

Lite

Unlimited

Profiling drills

User profile (for personalization)

100,000

Unlimited

Analytics

Analytics Base Pro Enterprise

Data visibility

6 months

1 year

5 years

Reporting capabilities

Lite

Advanced

Full

Number of reports

4

10

100

Monthly events

10M

50M

300M

Number of custom dimensions

10

25

100

Named filter

Permission filter

Data export

None

Limited

Full

Data accessibility

1 year

5 years

API and CSV format

Snowflake reader account

Snowflake credits

10

Administration and Infrastructure

Administration and infrastructure Base Pro Enterprise

Secure environment: 2FA, HTTPS, API keys

Sandbox organization (non-production)

Add-on available

1

1

Dedicated index infrastructure

Data residency

Multi-region search

Add-on available

HIPAA

Add-on available

Critical updates acceptance period

6 weeks

3 months

6 months

User management

Lite

Advanced

Unlimited

Number of users

Unlimited

Unlimited

Unlimited

Number of administrators

5

10

50

Custom single sign-on (SSO) with SAML 2.0[3]

Granular admin roles

Notifications

Snapshot API

Snapshot UI

Developer tools, APIs, and SDKs

All included

All included

All included

APIs

Connectors SDK

Headless & Atomic

Coveo Turbo


1. The Slack connector requires the Enterprise Platform plan.
2. This limit excludes Case Classification and Smart Snippets models, which each have a set limit of 5.
3. All three plans support the following SSO identity providers: Google, Salesforce, and Microsoft.
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