Coveo Relevance Cloud New Features

Coveo Relevance Cloud is where your Coveo organization index is hosted. Coveo updates are regularly made available to offer new and improved features.

For updates on Coveo incidents, subscribe to notifications on the Coveo Status page.

October 3, 2022 Update

In order to respect compliance goals and browser evolution, Coveo will deprecate third-party cookies by December 2022. If you rely on a JSUI version that dates from before January 2021, you’ll be required to upgrade your JSUI version prior to the deprecation.

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September 12, 2022 Update

Slack source channels

Show List of Indexed Channels in Slack Sources

The Slack source interface now includes a “Channels to Index” section that lists all the Slack channels to which your Slack bot is added. Since your Slack source indexes the messages for the channels that contain your Slack bot, you can quickly see which channels are indexed from your Slack workspace.

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Atlassian Server Sources Support Personal Token Authentication

Jira Software Server and Confluence Server sources now support authenticating with a personal access token generated by Atlassian. The option to authenticate your crawling account with an email address and a password remains available.

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Personal access token input

September 06, 2022 Update

Support Smart Snippets in the Coveo for Slack App

The Coveo for Slack app now supports Smart Snippets models. If a Smart Snippets model is properly configured in your organization and the similarity score threshold the model establishes is high enough, the Coveo for Slack search interface automatically displays the snippet at the top of the result list using preconfigured styling.

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August 23, 2022 Update

Apply Snapshot Step 1

New Resource Snapshot Application Interface

The resource snapshot application interface has been entirely redesigned to provide a more intuitive and streamlined user experience. You’re now guided through a three-step process that ensures your snapshot is applied successfully.

With this new interface, resource snapshots are no longer considered a beta feature. We encourage you to try it, especially to conveniently transfer changes from your sandbox organization to your production organization.

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July 08, 2022 Update

Private-Channel Support for Slack Connector Sources

You can now choose to index messages from private channels in Slack. To support the indexing of private channels, Slack connector sources now also support the Determined by source permissions content security option. This recommended option ensures that workspace content is accessible only by intended users based on your Slack permission system.

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June 30, 2022 Update

API Key Privileges Restrictions

To align with the latest industry standards regarding API key privileges, the following restrictions have been added to API keys:

  • API keys that contain the Execute queries > Allowed and/or Impersonate > Allowed privileges of the Search service can now only be combined with the Impersonate > Allowed and/or Analytics data > Push privileges of the Analytics service.

  • API keys that contain administrative privileges, such as the Query pipelines > View all privilege of the Search service, or the Sources > Edit all privilege of the Content service, can no longer have the Execute queries > Allowed, Search > Impersonate > Allowed, or Analytics > Impersonate > Allowed privileges associated together.

This change also applies to API keys created before this update as soon as their privileges will be edited.

To execute tasks in your server-side application that require both administrative and search privileges, you now have to create two separate API keys, which combined, contain all the required privileges. Client-side API keys should always have only two privileges: 

  • Execute queries > Allowed

  • Analytics data > Push

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June 17, 2022 Update

capture of the Coveo Administration Console showing the new advanced configuration interface

Machine Learning Advanced Configuration

The Coveo Administration Console now lets users configure advanced parameters for their Coveo Machine Learning models without having to edit the model’s JSON configuration or use the commandLineParameters method.

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Settings Page Enhancement

In an effort to simplify the Settings page, we reorganized some of its content. The main improvement is that license limits have been grouped in a single subtab. This allows you to assess your resource consumption at a glance.

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NewFeatures-Presets

June 06, 2022 Update

New Ranking Expression Rules Creation Interface

The interface for creating query pipeline ranking expression rules has been improved to provide a more intuitive and streamlined user experience.

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NewFeatures-Presets

May 19, 2022 Update

Index Jira Software Cloud and Confluence Cloud Permission Systems

Thanks to Coveo’s new app on the Atlassian Marketplace, it’s now possible to create Jira Software Cloud and Confluence Cloud sources that replicate your content’s permission system.

This free app connects your Coveo organization with your Atlassian instance and thus enables user synchronization between both platforms. You can then create a source with the Determined by source permissions content security option. As a result, through a Coveo-powered search interface, authenticated users only see the items that they’re allowed to access within your Jira Software Cloud or Confluence Cloud instance.

Right now, using the plugin to index permissions of Jira Software Cloud and Confluence Cloud sources is possible in US and non-HIPAA organizations only. In other organizations, the Determined by source permissions option can’t be used yet.

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May 10, 2022 Update

New Search Interface Builder

Coveo now offers an intuitive builder allowing you to create Atomic search interfaces.

It is meant to offer an easy, no-code way to build a simple search interface. The process takes just a few minutes and the resulting search interface is immediately operational since it’s hosted by Coveo. It’s ideal for test and demo purposes.

This new builder is an alternative to the Interface Editor, which allows you to create JavaScript Search Framework search interfaces. The interfaces built with the Interface Editor, which are now referred to as classic search interfaces, aren’t impacted and will continue to appear in the list of hosted search pages.

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Options to build a search interface

Support Email Aliases for SharePoint Online

You can now configure your SharePoint Online security identities so that your SharePoint Online repository’s content permissions are respected when a user logs in to a Coveo-powered search interface using a Microsoft 365 email alias.

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April 1, 2022 Update

SharePoint Online Certificate Authentication

New SSL Certificate Authentication for SharePoint Online Sources

You can now authenticate your SharePoint Online source via an SSL certificate using app-only permissions. Previously, SharePoint Online sources could only be authenticated using a delegated user account (crawling account).

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New Hub-Site Indexing Option in SharePoint Online Sources

You can now choose to index the content of all sites that are associated with a SharePoint Online hub site, which includes all the associated site’s subsites and lists.

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SharePoint Online Hub Sites

March 21, 2022 Update

New Data Share Feature

The Data Share feature has been added to the Analytics section of the Coveo Administration Console. This new feature provides a convenient way for users to integrate their Coveo data into their existing Snowflake account.

Users can then leverage the data using BI or ETL tools.

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Data Share Feature

February 17, 2022 Update

Smart Snippets Creation Panel

New Smart Snippets Model Creation Interface

The Smart Snippets model creation interface has been improved to include a data validation panel that indicates whether the content selected by the user meets the requirements.

Users can also take advantage of pre-populated drop-down menus to select the index fields they want to target to create their models.

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New Case Classification Model Creation Interface

The Case Classification model creation interface has been improved to include a data validation panel that indicates whether the content selected by the user meets the requirements.

Users can also take advantage of pre-populated drop-down menus to select the index fields they want to target to create their models.

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Case Classification Creation Panel

Allow Content Preview Privilege

New “Allow Content Preview” Privilege

Now that Smart Snippets and Case Classification model creation interfaces incorporate information from index content, the Allow Content Preview privilege of the Machine Learning service is required to build these models.

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January 11, 2022 Update

API Key Privileges Panel

API Key Security Enhancement

In an effort to add a layer of security to API keys, we implemented the possibility to limit the scope of a key to a certain search hub.

Therefore, when granting an API key some specific privileges, you may see an invitation to select a search hub appear at the bottom of the resource list. We highly recommend that you select one as an additional layer of security for your API key.

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Groups & Campaigns General Availability

The Groups & Campaigns tab is now available in all Coveo organizations.

This query pipeline feature allows you to create sets of result ranking rules that apply for specific contexts, audiences, or periods of time.

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user interface of the Groups and Campaigns feature

December 13, 2021 Update

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Coveo Is NOT Vulnerable to the Apache Log4j RCE

Upon being made aware of the vulnerability, we used a tool for software composition analysis that allowed us to pinpoint the vulnerable library in Coveo applications. Although some Coveo components were using the vulnerable library, we confirmed that the Java Virtual Machine (JVM) version used mitigated the Log4j attack surface by disabling a vulnerable configuration. We were also able to confirm that no customer data has been affected in connection with this vulnerability.

In order to fully remediate the vulnerable component, our teams have taken the necessary steps to update the Log4j library.

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