Insight Panel Builder overview

The Coveo Insight Panel Builder is an intuitive tool designed to let you build Insight Panels without writing any code. The interfaces built using the Insight Panel Builder can be deployed to popular Customer Relationship Management (CRM) systems such as Salesforce.

insight panel builder

The Insight Panel Builder is available once you’ve created an Insight Panel configuration. It’s accessible via the Insight Panel (platform-ca | platform-eu | platform-au) page of the Coveo Administration Console, and relies on Coveo’s latest UI framework, Coveo Headless, which supports both the Coveo Quantic (Salesforce only) and Coveo Atomic libraries.


Result templates

Result templates set how individual query results appear in the Hosted Insight Panel based on certain conditions. For example, you can display PDF and Web results differently. The Search results display panel lets you create result templates, configure display options, and enable result actions and tags (see Configure result templates).

Filtering options

The Filtering options panel lets you configure navigation components such as facets and tabs quickly and easily (see Configure filtering options).


The Settings panel lets you access the Hosted Insight Panel’s configuration ID, as well as enable key features such as Insight Full Search and Smart Snippets (see Configure settings).

Access the Insight Panel Builder

  1. On the Insight Panel (platform-ca | platform-eu | platform-au) page, click the desired Insight Panel configuration, and then click Edit in the Action bar.

  2. Under Insight Panel Builder, click Edit interface.

    access insight panel builder

The Insight Panel Builder is also accessible when adding an Insight Panel configuration.

What’s next

Once you’re satisfied with your Coveo Insight Panel Builder implementation, learn how to integrate your Hosted Insight Panel in Salesforce.