IP Addresses to Allow List

If your environment restricts communications by allowing only known IP addresses, you need to allowlist the Coveo Cloud IP addresses. This is however optional to use Coveo Cloud.

Inbound Communication

Inbound communication with Coveo Cloud takes place when the Coveo cloud-based crawlers access your on-premises content to index it.

The following are typical cases in which you need to allowlist Coveo Cloud IP addresses:

Coveo Platform IP Addresses

  • The following IP addresses are used by most Coveo organizations, namely those deployed in the United States:

    • 54.84.109.253

    • 54.84.122.250

    • 54.84.126.201

    • 54.84.126.206

    • 54.89.203.159

    • 34.228.114.92

    • 52.1.174.164

    • 34.206.208.119

    • 54.147.101.56

  • The following IP addresses are used by organizations deployed in Ireland:

    • 34.242.107.147

    • 54.170.3.6

    • 54.170.30.39

    • 54.228.23.165

    • 79.125.87.0

    • 52.38.148.217

  • The following IP addresses are used by organizations deployed in Australia:

    • 13.236.154.182

    • 13.211.9.156

    • 3.106.44.249

    • 54.206.25.172

    • 52.65.144.94

    • 54.252.102.158

  • The following IP addresses are used by HIPAA organizations:

    If the IPs aren’t allowlisted, you will see error codes such as SALESFORCE_UNABLE_TO_AUTHENTICATE_IP_RESTRICTED for Salesforce sources.

    • 52.207.117.192

    • 34.197.57.255

    • 34.198.140.110

    • 34.200.73.232

    • 52.55.181.180

    • 34.199.215.203

    • 18.214.193.57

    • 54.211.244.247

    • 52.4.190.210

Outbound Communication

(Optional) Sometimes, you may also have to restrict the list of IP addresses with which your server can communicate with Coveo Cloud. If you use the Push API or the Coveo On-Premises Crawling Module, or if your server needs to perform queries, navigate to the AWS IP Ranges JSON and allowlist all IP address ranges that are associated with CloudFront edge servers and all ranges from your primary deployment region:

  • us-east-1 for organizations whose primary deployment is in the US East region.

  • eu-west-1 for organizations whose primary deployment is in the Ireland region.

  • ap-southeast-2 for organizations whose primary deployment is in the Australia region.

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