Number of Workers

Workers are the Coveo On-Premises Crawling Module components responsible for executing update tasks requested by Coveo. For more information on these operations, see Refresh, Rescan, and Rebuild.

There are two types of workers:

Once you have deployed the Crawling Module, you can edit its configuration to create or delete workers. You can also monitor your workers from the Crawling Module component dashboard.

Content Workers

A content worker executes a single content update operation at once. When you have more than one content worker, each works on its own task. For example, with two content workers, a Jira Software source refresh and a File System source rescan can happen simultaneously, while a single content worker would execute these tasks one after the other.

When all content workers are busy, any new content update task is delayed until one of them becomes available. Content update operations repeatedly executed behind schedule indicate that you have too few content workers. Consequently, the search results in your Coveo-powered search interface may not reflect your actual data.

By default, after its deployment, the Crawling Module has one content worker.

As a rule of thumb, we recommend starting with one content worker for every two sources. If some of your daily source update operations are delayed by more than an hour, try adjusting this number to one content worker per source.

Security Workers

Each Crawling Module source that indexes permissions created with the new connector version comes with at least one security identity provider that provides Coveo with the permission model of each retrieved item. Coveo can then replicate this model in the search interfaces it powers so that each end user can see only the content they’re allowed to access in your original repository. The Security Identities (platform-eu | platform-au) Administration Console page shows a list of your security identity providers.

Security workers are responsible for crawling the content permissions and feeding security identity providers this information. They also extract members from group security identities and associate users with their email identity. For more information on sources that index permissions and on how Coveo handles these permissions, see Coveo Management of Security Identities and Item Permissions.

Similarly to a content worker, a security worker can only execute an update operation at once. It’s therefore crucial to have an adequate number to ensure that Coveo search results reflect your actual content permissions.

By default, after its deployment, the Crawling Module has one security worker.

As a rule of thumb, we recommend having one security worker for every two security identity providers associated to a Crawling Module source.

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