QuanticCaseClassification

The QuanticCaseClassification component displays field value suggestions returned by Coveo Case Assist as well as a single-select dropdown containing other available values retrieved from the CASE_OBJECT of the Salesforce org used. Note: only supports Salesforce fields of type Picklist.

Example

<c-quantic-case-classification engine-id={engineId} coveo-field-name="sfpriority" sf-field-api-name="Priority" required label="Which topic is related to your issue?" select-placeholder="More topics" max-suggestions="3" message-when-value-missing="Select an option"></c-quantic-case-classification>

Properties

Property Attribute Description Type Default

engineId (required)

engine-id

The ID of the engine instance the component registers to.

string

sfFieldApiName (required)

sf-field-api-name

The name of the field of the case in the Salesforce API to be classified.

string

coveoFieldName (required)

coveo-field-name

The name of the Coveo field to be classified.

string

required

required

Tells whether the input is required or not.

boolean

false

label

label

The label to be shown to the user.

string

'Which topic relates to your issue?'

selectPlaceholder

select-placeholder

The placeholder of the combo box input.

string

'More Topics'

maxSuggestions

max-suggestions

The maximum number of suggestions to be displayed.

number

3

messageWhenValueMissing

message-when-value-missing

The message to be shown when the value is missing.

string

'Select an option'

XML Configuration File Elements

The following XML configuration file elements apply (see XML Configuration File Elements).

Metadata Value

apiVersion

53.0

isExposed

false

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