Adding the Create Article Button

Lightning Experience

Coveo for Salesforce 3.41 (October 2019)

In your Lightning Insight Panel, you can add a button to create a knowledge article directly from a case.

This button can be used to create any record type.

  1. Access the Lightning Insight Panel.
  2. Access the Edit mode of the Lightning Insight Panel.
  3. Access the Code View tab.
  4. Insert the following code anywhere you want:

    <div class="CoveoCreateArticle"></div>
    
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