Index a Salesforce Commerce Cloud instance

This article explains how to create a Coveo source to index a Salesforce Commerce Cloud instance. The indexed data can be used in a Coveo-powered search interface built within the Salesforce Composable Storefront.


Make sure that you have:

  • data in your Salesforce Commerce Cloud instance.

  • access to the B2C Account Manager (also known as Demandware). To get access, you have to contact an account administrator within your organization.

  • a SLAS client created.

Index a Salesforce Commerce Cloud

  1. Log in to the SLAS Admin UI by using your own short code.

  2. Once logged in, you can see the Client ID and Secret fields. Copy the values of these fields and store them somewhere locally.

  3. To create a token for indexing data, you need to make a POST request to the getAccessToken endpoint of the Shopper Login API.

    You can do it by using the Postman application.

    1. Use the Client ID and Secret values from the previous steps as Login and Password respectively.

    2. Specify Basic Auth as the Authentication Type.

    3. Substitute your shortCode and organizationId


      You will receive an SLAS token in a response.


      The SLAS token is valid only for 30 minutes. Once it expires, you have to create a new one.

  4. Go to your Coveo organization and add a Generic REST API cloud source. On the Configuration tab, expand the Content to include section and paste the following JSON.

      "Services": [
          "Paging": {
            "PageSize": 200,
            "offset": 0,
            "OffsetType": "item",
            "Parameters": {
              "Limit": "limit",
              "Offset": "offset"
          "Url": "https://{shortCode}", 1
          "Endpoints": [
              "Headers": {
                "Authorization": "Bearer @ApiKey" 2
              "Path": "/search/shopper-search/v1/organizations/{organizationId}/product-search", 3
              "QueryParameters": {
                "q": "storefront-catalog-m-en",
                "limit": "200", 4
                "siteId": "RefArch" 5
              "Method": "GET",
              "ItemType": "products",
              "ItemPath": "hits",
              "Uri": "[productName]/%[productId].html", 6
              "ClickableUri": "[productName]/%[productId].html",
              "Title": "%[productName] %[productId]",
              "ModifiedDate": "%[modified_time]",
              "Body": "%[productName] %[price] %[currency]",
              "Metadata": {
                "ec_name": "%[productName]",
                "ec_price": "%[price]",
                "ec_productid": "%[productId]",
                "ec_colors": "%[variationAttributes[?('color')].values[:].name]"
              "SubQueries": [
                  "Method": "GET",
                  "Path": "/product/shopper-products/v1/organizations/f_ecom_zzte-053/products/%[coveo_parent.ec_productid]",
                  "Headers": {
                    "Authorization": "Bearer @ApiKey"
                  "QueryParameters": {
                    "siteId": "RefArch"
                  "metadata": {
                    "ec_brand": "%[brand]",
                    "ec_description": "%[longDescription]",
                    "ec_shortdesc": "%[shortDescription]",
                    "ec_category_code": "%[primaryCategoryId]"
              "SubItems": [
                  "ItemPath": "variationAttributes",
                  "ItemType": "variations",
                  "image": "%[]",
                  "Uri": "https://%[coveo_parent.raw.productId]/%[id]/%[name]",
                  "ClickableUri": "https://%[coveo_parent.raw.productName]/%[id]",
                  "Title": "%[coveo_parent.raw.productName] %[id]",
                  "ModifiedDate": "%[modified_time]",
                  "Body": "%[coveo_parent.raw.productName] %[coveo_parent.raw.price] %[coveo_parent.raw.currency] %[name]"
    1 Use your short code.
    2 Specify the SLAS token from the previous step.
    3 Use your organizationId.
    4 The maximum number of products to retrieve. This is a limit set by the Salesforce Shoppers APIs.
    5 Substitute your siteId.
    6 Use your Business Manager URL and siteId in this and the next fields.
  5. Click Add and build source.

On the Sources (platform-ca | platform-eu | platform-au) page, you can review the progress of your source addition or modification.

Once the source is built or rebuilt, you can review its content in the Content Browser.