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Known Issues
- Sitecore Indexes not Loading
- Inactivity Timeout During Rebuild
- Problem Loading the Ninject Assembly
- Internal Server Error When Querying the REST Service
- Editing the Properties of a Coveo Search MVC Component Freezes the Page Editor in IE11
- Error or Document Not Found Page After Rebuilding the Indexes
- Problem Registering Search Page Events in Sitecore Analytics Database
- High Memory Usage While Rebuilding Indexes
- Root Element of a Crawler for a Coveo Index is Invalid
- HTML Version of Indexed Items Are Showing an Error Page
- NullReferenceException on Tracking.Current When Executing a Request for a Quick View
- Getting log4net Errors When Attempting to Browse Sitecore Pages
- Inserting an Example Search Page Results in No Renderings
- An Index Should Be Configured for Database Web Error Is Preventing the REST Service From Loading
- Cannot insert the value NULL into column ID, table INSTANCE_HOSTNAME_Core.dbo.Properties column does not allow nulls. INSERT fails.
- ERROR Error in FileWatcher Internal Buffer Overflow While Installing Coveo for Sitecore
- ERROR Exception while handling event Sitecore.ContentSearch.Events.IndexingFinishedEvent, Index MY_INDEX was not found
- Failed to Reactivate the Organization Message in Command Center
- Handler CoveoSearchEndpoint has a bad module ManagedPipelineHandler in its module list
- Items in Different Languages Are Not Automatically Indexed or Updated When Language Fallback Is Enabled
- Missing Valid xDB License
- Opening the Experience Explorer Sets the Static Context to 'Master'
- Prebinding Isn't Applied to Elements Within a Searchbox Container
- Publishing Multi-Language Sitecore Items Leads to a Large Amount of Files Being Indexed
- Sitecore 8.2 With WFFM Refuses to Start After Installing Coveo for Sitecore
- Sitecore.ContentSearch.SitecoreItemCrawler.IsAncestorOf(Item item) error
- Solr - Error When Initializing Coveo When Side-by-Side With Solr Is Enabled
- The RouteData must contain an item named 'controller' Error With SXA
- Sitecore SXA Throws Errors When Upgrading From Coveo for Sitecore 4.1 to Coveo for Sitecore 5
- Unexpected Token When Editing Page With SXA Components in Experience Editor
- Select the Associated Content Dialog Not Popping Up in SXA 1.8
- Could Not Find Property skipFirstTimeSetupCheck Error
- Send Analytics to Sitecore Component Not Working in Sitecore 9
- Two Instances of the Same Search Page Component Have Been Added on a Page but Only One is Initialized
- Dynamic Placeholders Not Displaying Allowed Renderings in SXA
- Failed to Configure the Organization Error When Trying to Switch Organization
- SXA Coveo Facet Value Suggestions Rendering Item Overwriting Hive Item at Installation
- Issues When the Core Database Is Disabled on Content Delivery Servers
- Content Database 'master' Not Found on a Content Delivery Server
- Sitecore 9 Content Delivery Instance Crashes at Index Initialization
- Coveo Analytics Events Are Not Logged in Sitecore 9.1 Analytics
- Compilation Error in Diagnostic Page in Sitecore 7.5 and 8.0
- Ajax Error 500 When Using Special Characters in a Query
- Dynamic Facet Range Not Showing When Returning From a No Result Query
- Master Index Old Item Versions Not Getting Deleted in Sitecore 9.1+
- Unhandled Exception After Installing Coveo for Sitecore on Sitecore 8.0 or 8.1 Instance
- The coveoProcessParsedRestResponse Pipeline Is Not Being Executed
- Unhandled Exception in Content Editor Prior to Coveo for Sitecore Activation
- Could Not Find Configuration Node Error on CD
- Components Aren't Rendering Or Analytics HTTP Requests Are Failing Intermittently
ERROR Exception while handling event Sitecore.ContentSearch.Events.IndexingFinishedEvent, Index <MY_INDEX> was not found
Description
On your Sitecore Content Delivery Server, in your Sitecore logs, you see many occurrences of this message:
Heartbeat ERROR Exception while handling event Sitecore.ContentSearch.Events.IndexingFinishedEvent
Exception: System.ArgumentException
Message: Index my\_Index was not found
Source: Sitecore.ContentSearch
at Sitecore.ContentSearch.ContentSearchManager.GetIndex(String name)
at Sitecore.ContentSearch.Maintenance.EventHub.UpdateIndexTimestampDirectHandler(Object sender, EventArgs args)
at Sitecore.Events.Event.EventSubscribers.RaiseEvent(String eventName, Object\[\] parameters, EventResult result)
at Sitecore.Events.Event.RaiseEvent(String eventName, Object\[\] parameters)
at Sitecore.ContentSearch.Maintenance.EventHub.<Initialize>b\_\_b(IndexingFinishedEvent event)
at Sitecore.Eventing.EventProvider.RaiseEvent(Object event, Type eventType, EventContext context)
Explanation
This is an error in the configuration of Sitecore itself.
The error message is caused because <MY_INDEX> is defined in the Content Authoring server configuration but not in the Content Delivery server.
Resolution
The first thing to do is to find the <MY_INDEX> index on the Content Authoring Server. To do so:
-
On the Content Authoring Server, do a Sitecore showconfig (
http://<INSTANCE_HOSTNAME>/sitecore/admin/showconfig.aspx). -
Search for the index that’s displayed in the Sitecore log (in this case,
<MY_INDEX>). -
Determine in which configuration file the index is located.
-
On the Content Delivery Server, edit the related configuration file by adding the reference to the missing index.
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