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Tracing HTTPS Communications Issued by Sitecore

In this article

Sometimes, it’s very handy to monitor the outgoing traffic from a Sitecore instance to various other services, such as the Admin Service or Coveo Cloud.

This article explains how to use Fiddler for this purpose.

Step 1: Configure Fiddler as the Proxy

  1. Enable HTTPS decryption.

    1. In Fiddler menu, select Tools › Fiddler Options.

    2. Select the HTTPS tab.

    3. Check the Capture HTTPS CONNECTs checkbox.

    4. Check the Decrypt HTTPS traffic checkbox.

      Check the Decrypt HTTPS traffic checkbox | Coveo for Sitecore 4

    5. When prompted, authorize the Fiddler certificate.

    6. Close the dialog.

  2. (Optional) You can enable filters to only monitor calls made to specific hosts.

    Note

    When using Coveo for Sitecore in an on-premises environment, don’t use filters. In this case, ignore the following sub-steps and jump to Step 2: Configure Sitecore to Use the Proxy

    1. Select the Filters tab on the right side of the screen.

    2. Check the Use Filters checkbox.

    3. In the Hosts section.

      In the Hosts section | Coveo for Sitecore 4

      1. Set the first dropdown menu to No Zone Filter.

      2. Set the second dropdown menu to Show only the following Hosts.

      3. In the text area, enter the following host names. For example, to monitor calls made to Coveo Cloud, use these host names:

        • platform.cloud.coveo.com

        • push.cloud.coveo.com

        • s3.amazonaws.com

      4. Click the Changes not yet saved label to apply the changes.

        Click the Changes not yet saved label to apply the changes | Coveo for Sitecore 4

Step 2: Configure Sitecore to Use the Proxy

Note

Fiddler must be running. Otherwise, the Sitecore instance won’t be able to perform any outgoing request.

  1. Edit the Sitecore web.config file.

  2. Add the following XML snippet as a peer to the existing system.net element.

     <system.net>
   <defaultProxy enabled = "true" useDefaultCredentials = "true">
     <proxy autoDetect="false" bypassonlocal="false" proxyaddress="http://127.0.0.1:8888" usesystemdefault="false" />
   </defaultProxy>
 </system.net>

  3. Save the web.config file.

  4. Recycle the Application Pool.

Step 3: Capturing the Traffic

  1. Ensure that Fiddler is capturing traffic. Look at the capture indicator at the lower-left corner of the window. Use the F12 key to toggle capture.

    Use the F12 key to toggle capture | Coveo for Sitecore 4

  2. In Sitecore, perform the action you want to monitor.

  3. As the task progresses, you should see the network traces appear in Fiddler.

  4. Once the task completes, save all the Fiddler sessions as a .saz file.

    Important

    Make sure to revert the proxy setting in the Sitecore configuration before you close Fiddler.