Picklist component (Deprecated)

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Developer System Administrator
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Deprecated

This feature is still available, but no longer supported as of the April 2020 release of Coveo for Salesforce version 4.2.

This component adds a drop down menu to a case creation form.

Options

title

Specifies the title to display above the drop down menu.

<div data-title='<YOUR_TITLE>'></div>

Where you replace <YOUR_TITLE> by the title you want to display above the drop down menu.

caseField

Specifies the field used to save the drop down menu value when the user submits the form.

<div data-case-field='<YOUR_FIELD>'></div>

Where you replace <YOUR_FIELD> by the name of the field you want to use to save the drop down menu.

values

Specifies the values available in the drop down menu.

If this option is left empty, they’re automatically obtained using the caseField option.

<div data-values="Low, Medium, High"></div>

defaultValue

Specifies the default selected value in the drop down menu.

<div data-default-value="<DEFAULT_VALUE>"></div>

Where you replace <DEFAULT_VALUE> by the value you want to be displayed by default (for example, Low).

toolTip

Specifies what to display when the user’s mouse is over the title.

<div data-tooltip='<TOOLTIP>'></div>

Where you replace <TOOLTIP> by the message you want to be displayed when the user’s mouse is over the title (for example, Low).

isRequired

Specifies whether an option has to be selected before the form can be submitted. The default value is false.

<div data-is-required='false'></div>

enableSearch

Specifies whether to include the selected option keywords in the search for related cases. The default value is false.

Note

If addQre, addSome, and addCorrelateUsingIdf are all set to false, useSomeOnAllKeywords on the CaseCreation component needs to be enabled for this option to be useful.

addQre

Specifies whether to add a QRE in the query using the searchField and the selected option as expression. The default value is true.

This option is useful only when enableSearch is set to true.

<div data-add-Qre='true'></div>>

The generated expression looks like this, where:

  • searchField is the searchField option (see searchField)

  • selectedOption is the option selected by the user

  • queryModifer is the queryModifier option (see queryModifier)

Important

The value needs to be in the values option. Otherwise, the picklist value is set to an empty string.

 
$qre(expression: searchField=selectedOption, modifier: queryModifier)
Note

For more information on how this expression work, see $qre.

searchField

Specifies the field to use in the QRE added to the search query.

This option is useful only when addQre is enabled.

<div data-search-field="@<YOUR_FIELD>"></div>

Where you replace <YOUR_FIELD> by the name of the field you want to use in the QRE added to the search query.

queryModifier

Specifies how to affect the ranking score for items where the searchField is equal to the selected option (see $qre). The default value is 50.

This option is used with searchField to boost item by adding a query ranking expression (QRE) where the searchField is equal to the selected option.

This option is useful only when addQre is enabled.

<div data-query-modifier='50'></div>

enableAnalytic

Specifies whether to enable analytics on the component.

The default value is true.

<div data-enable-analytic='true'></div>

Methods

getQueryExpression

Gets the expression that’s added to the query.

$('#myPicklist').coveo('getQueryExpression')

searchIsValid

Returns true if search is enabled and the value isn’t empty, else it returns false.

$('#myPicklist').coveo('searchIsValid')

setValid

Marks the field as valid.

$('#myPicklist').coveo('isValid')

setInvalid

Marks the field as invalid, preventing the user from creating a case using the submit button.

The field becomes valid if the field changes, the cancel button is clicked, or the setValid method is called.

$('#myField').coveo('setInvalid')

isValid

When isRequired is enabled, returns whether the user selected a value.

$('#myPicklist').coveo('isValid')

getValue

Gets the picklist selected value.

$('#myPicklist').coveo('getValue')

setValue

Sets the value of the picklist, with the following parameters:

  • value: The value to set, as a string.

  • triggerChange: (Optional) Whether to trigger a query. The default value is true

$('#myPicklist').coveo('setValue', value, triggerChange?: boolean = true)
Example

The following method changes the picklist to my value and triggers a new query.

$('#myPicklist').coveo('setValue', 'my value', true)
Important

The value needs to be in the values option. Otherwise, the picklist value is set to an empty string.

Usage

<div class="CoveoPicklist"></div>