Product lifecycle

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Coveo for Sitecore is an evolving solution bringing new features and improvements every month. This high velocity combined with the ever-changing Sitecore ecosystem means that some legacy frameworks, methods or features must be left behind.

Support and Maintenance services are provided for versions issued in the previous eighteen (18) months running unaltered on an appropriate hardware and operating system configuration. The last release of an "Inactive Version" (for example, Coveo for Sitecore 4.1) is supported for three (3) years from the moment it becomes inactive (that is, the Development end date). For more details, see the Coveo Version support lifecycle policy.

Product lifecycle

The following table is the official product lifecycle of Coveo for Sitecore. At this time, no end of development has been planned for Coveo for Sitecore 5.

Version Release date Development end date Bug fix end date Support end date

Coveo for Sitecore 5

2018

None

None

None

Coveo for Sitecore 4.1

2017

Dec. 31 2018 (see note)

Dec. 31 2019

Dec. 31 2021

Coveo for Sitecore 4.0

2016

Jul. 31 2017

Dec. 31 2018

Dec. 31 2021

Coveo for Sitecore 3.0

2014

Apr. 30 2016

Jul. 31 2017

Apr. 30 2019

Sitecore Connector

2012

Dec. 31 2013

Dec. 31 2015

Apr. 30 2019

Sitecore (Legacy) Connector

2010

Dec. 31 2011

Dec. 12 2011

Dec. 31 2014

Development end date

There are no more features or improvements for that version after the development end date. New versions of Sitecore and related Sitecore modules released after this date are no longer tested and supported.

Bug fix end date

Major bug fixes are added to the latest official release of the version until the bug fix end date. At the bug fix end date, the documentation is archived and made available as a PDF. The documentation is no longer searchable on our public search.

Support end date

Once the support end date is passed, Coveo Support asks the user to upgrade before offering any support.