GDPR Compliance FAQ

The General Data Protection Regulation (GDPR) is a European Union (EU) regulation that went into effect on 25 May 2018. It impacts any business, EU-based or not, that has EU users or customers. Coveo clients and partners are responsible, as data controllers, to protect the privacy and rights of their European users. With the GDPR, users must consent to being tracked before being tracked. You are responsible for collecting that consent (see How the GDPR Affects Cookie Policies). Coveo has no legal obligations, meaning that you are responsible for how Usage Analytics data is used and processed within Coveo products.