Cookies

This is for:

System Administrator Developer
In this article
Important

This section is equally relevant for Coveo Experimentation Hub.

In this article, we’ll discuss our first-party cookies and how we use them to deliver personalization at scale.

Warning

If the qb_dnt cookie is set to 2, neither the Coveo Experience Hub nor the Coveo Experimentation Hub sets first-party personalization cookies.

See qb_dnt and qb_dnt_ext.

First-party cookies

The Coveo Experience Hub/CEH sets first-party cookies as a reliable way to:

  • Identify individual visitors, and tie them into the data that we collect

  • Target the correct visitor and provide them with a consistent personalized journey

  • Undertake deep analysis of experiences and journeys across a visitor’s lifetime

  • Write and get experience data

  • Ensure cookies are working and supported in the browser

Refer to the following table for more details about each cookie. These are set for all customers that have added the smartserve.js script to their site pages.

Cookie Expiry Description

_qubitTracker

Rolling 1 year

Stores user’s Qubit ID.

qb_permanent

Rolling 1 year

Stores all persistent Coveo data.

qb_session

30 min inactivity

Stores all session-based Coveo data.

qb_generic

Rolling 1 year

Stores and retrieves experience data.

qb_dnt and qb_dnt_ext

Depends on implementation

Stores and retrieves user data.

qb_persist_test

1 day

Checks if cookies are working and supported in the browser.

No data stored.
Note

Coveo also sets qubit_explorer when Coveo Qubit Explorer is open.