Visitor pulse question types

This is for:

Developer

In this article, we will briefly discuss each of the question types you can use when building a Visitor pulse survey and take a look at the options available to configure each question type.

Multiple choice

Multiple choice is a good option when you want to allow users to select one or more responses from a predefined list of responses or, using the other option, allow them to enter free text as their response:

Visitor pulse Config Page

Single choice

Single choice is a good option when you want to allow users to only select one of the configured responses or, using the other option, allow them to enter free text as their response.

This question type is configured in the same way as multiple choice questions.

Score

Score is a good option when you want to allow users to select a score on a scale as their response:

Visitor pulse - Question types

Text area

Text area is good option when you want to allow visitors to enter free text as their response, without having to select from a pre-configured option.

Question options

Option Description Available for

Question

The question you would like to ask the user

All question types

Choices

The single or multiple options for your users to choose from to answer the question

Single choice, Multiple choice

Other

Allow the user to define their own response using free text

Single choice,Multiple choice

Randomize

Randomize the order in which responses are displayed. It is recommended to use this for any list of 3 or more responses as it removes the selection bias of responses placed at the top of a list

Single choice,Multiple choice

Scale

The scale that would like to use from 1 to 10

Score

Label text

The text you would like to use for the bottom and top scale values

Score

Include n/a option

We recommended using this option as it removes the bias where users randomly select any answer when they don’t feel the question is relevant for them

Score

Placeholder text

An additional text block to prompt a response

Text area