About Session-Based Product Recommendations (SBPR)
About Session-Based Product Recommendations (SBPR)
This is for:
System AdministratorCoveo Machine Learning (Coveo ML) Session-Based Product Recommendation (SBPR) models take advantage of Coveo Personalization-as-you-go capabilities to suggest relevant products based on current user interactions with a Coveo-powered commerce implementation.
Unlike traditional product recommendation models, which suggest products based on co-occurrence patterns using machine learning methods that rely on the frequency of past interactions, SBPR models leverage product embeddings and user session vectors to determine which products to recommend.
SBPR models leverage user session vectors to update the recommendations provided in real time. The algorithm continuously processes the actions taken by the user to recommend products that are relevant to their current shopping session. This is also useful in scenarios where users aren’t authenticated, as the algorithm can infer the user’s intentions as soon as they start interacting with the interface.
During a shopping session on a Coveo-powered sporting goods commerce interface, an unauthenticated user performs the following actions:
-
Enters
Golf iron sets
in the search box. -
Navigates through the iron sets that are being displayed on the results page, and then clicks on mid-range golf iron sets.
-
Enters
Golf driver
in the search box, navigates through the available drivers, and then returns to the home page.
By analyzing the user’s session, the model understands that they’re currently looking for mid-range golf equipment. Therefore, since the recommendations interface on the home page leverages an SBPR model, the products displayed to the current user are complementary products, such as mid-range golf gloves and balls.
Prerequisites
Contact your Coveo representative to enable SBPR in your Coveo organization. |
To use SBPR, you must meet the following prerequisites:
-
Your organization must contain at least one Catalog source.
NoteEnsure that the field which uniquely identifies the items in the Catalog source, such as
ec_product_id
, is mapped to thepermanentid
field.To train Coveo Machine Learning (Coveo ML) models, you can’t use the
#
character in either of these fields. See Manage source mappings for instructions on how to define mappings on a source. -
Your commerce interface must track, at a minimum, the following commerce events: