CaseDeflection Lightning component
CaseDeflection Lightning component
The CaseDeflection Lightning component lets you insert a case deflection component in your Experience Cloud site.
It takes care of wrapping and including the correct scripts and different resource references needed to do so.
Note
For a guide on how to implement a custom Lightning component, see Integrating the Coveo Components in a Custom Lightning Component. |
Usage
Reference it in your Lightning component as you would for any other Aura component, using the namespace prefix of the Coveo package.
<aura:component implements='forceCommunity:availableForAllPageTypes'>
<CoveoV2:CaseDeflection/>
</aura:component>
Resources included with this component
This component includes the Coveo JavaScript Search Framework, the jQuery (latest 3.x.x version) library, and the Coveo for Salesforce specific assets.
Note
Since Lightning Locker is automatically enabled on this component, the underscore result templates aren’t supported. You must use HTML templates instead. |
Aura event
This component doesn’t offer any Aura events.
Options
The component offers the following options:
debug
Whether to use the non-minified versions of the different resources.
Default value is false
.
title
The title to show at the top of the component.
Default value is Recommended Solutions
.
name
-
As of the Coveo for Salesforce v5 release
The name of the
Page Content
record that contains the HTML code of your search interface. -
Prior Coveo for Salesforce versions
The name of the Visualforce component that contains the HTML code of your search interface.
Default value is communityCaseDeflectionCoveo
.
searchHub
The name of the search hub to enforce when authenticating a query with this search token, which can also be used in query pipeline condition statements.
This option should have the same value as name
.