Connector directory

A source is a virtual container holding all items related to a repository such as your company website, database, or SharePoint system. This content is searchable through a search interface.

To retrieve your content and create a source, Coveo uses a connector, a module that establishes a connection with a specific type of repository. A connector extracts the desired data as well as the corresponding permissions and stores them in your index.

Moreover, some connectors can use different content retrieval methods depending on where the data is located and how you want Coveo to extract it. Once the content is retrieved, the indexing process remains the same regardless of the connector or method used.

Connector types

Coveo offers a variety of native and generic connectors that let you index virtually any content repository. You can also use the connectors created by Coveo’s partners or, if none of the existing connectors meets your needs, build your own connector. See the Connector directory for a complete list of the available connectors.

Native connectors

Native connectors have been made by Coveo to index content from a specific repository. They’re the easiest to use, as Coveo has already determined what the source should index and designed a user interface for this connector. When creating such a source, all you typically have to do is provide connection information and check some boxes to fine-tune what will be indexed.

For example, you can use Coveo’s native connectors to index Confluence, Jira Software, Salesforce, and SharePoint content.

Native connectors support the latest cloud version of cloud repositories and some specific versions of on-premises repositories. Typically, you can choose from up to three content security options to determine who can access the indexed content through a search interface.

Generic connectors

Generic connectors have been made by Coveo to index content from a certain type of repository, for example, a database, a web application, a website, etc. They let you index any repository that doesn’t already have its own native connector, or even your own custom repository, as long as it meets certain requirements.

Content sources using a generic connector are also configured through a user interface. Some sources, including the REST API and Database sources, have an input where you enter a code configuration. This configuration tells Coveo what content to index and how to retrieve it. This process is more complex and requires more expertise than using sources with a native connector. However, when adding a source, Coveo’s source recommendation feature may provide a sample code configuration for a recommended generic connector. This makes it easier to get started.

The most popular generic connectors are the Web, Sitemap, REST API, GraphQL API, and Database.

Custom-built connectors

If none of the connector options above fit your needs, you can build your own connector, that is, write a crawling program that retrieves your content and provides it to Coveo for indexing. To do so, use Coveo’s C# SDK and Push API.

To get started with your connector project, see the C# SDK, Push API, and Connector building best practices documentation.

Connector directory

Coveo can index the content of a variety of repositories. If the repository you want to index doesn’t appear in the tables below, you should use a generic connector or a custom-built connector to index it.

Native and generic connectors

Connector Type Content retrieval method Included in

Amazon S3

Native

Cloud

All Platform plans

Box Business

Native

Cloud

All Platform plans

Catalog

Generic

Push

Ecommerce extension

Confluence Cloud

Native

Cloud

All Platform plans

Confluence Server

Native

On-premises

N/A (available as an option of the Enterprise Platform plan)

Crawling Module

Enterprise Platform plan with Crawling Module add-on

Database

Generic

Crawling Module

Enterprise Platform plan with Crawling Module add-on

Dropbox Business

Native

Cloud

All Platform plans

File

Generic

Crawling Module

Enterprise Platform plan with Crawling Module add-on

Google Drive for Work

Native

Cloud

All Platform plans

GraphQL API

Generic

Cloud

All Platform plans

Crawling Module

Enterprise Platform plan with Crawling Module add-on

Jira Software Cloud

Native

Cloud

All Platform plans

Jira Software Server

Native

On-premises

N/A (available as an option of the Enterprise Platform plan)

Crawling Module

Enterprise Platform plan with Crawling Module add-on

Jive Cloud

Native

Cloud

All Platform plans

Jive Server

Native

On-premises

N/A (available as an option of the Enterprise Platform plan)

Crawling Module

Enterprise Platform plan with Crawling Module add-on

Khoros Community

Native

Cloud

All Platform plans

Microsoft Dynamics 365

Native

Cloud

All Platform plans

Push

Generic

Push

All Platform plans

REST API

Generic

Cloud

All Platform plans

Crawling Module

Enterprise Platform plan with Crawling Module add-on

RSS

Generic

Cloud

All Platform plans

Salesforce

Native

Cloud

Coveo for Salesforce integration

SAP

Native

Cloud

Coveo for SAP integration

ServiceNow

Native

Cloud

Coveo for ServiceNow integration

SharePoint Online

Native

Cloud

All Platform plans

SharePoint Server

Native

On-premises

N/A (available as an option of the Enterprise Platform plan)

Crawling Module

Enterprise Platform plan with Crawling Module add-on

Sitecore

Native

Push

Coveo for Sitecore integration

Sitemap

Generic

Cloud

All Platform plans

Crawling Module

Enterprise Platform plan with Crawling Module add-on

Slack

Native

Cloud

Enterprise Platform plan

Web

Generic

Cloud

All Platform plans

Crawling Module

Enterprise Platform plan with Crawling Module add-on

YouTube

Native

Cloud

All Platform plans

Zendesk

Native

Cloud

Coveo for Zendesk integration

Other indexable repositories

The Coveo GitHub Connectivity Library contains JSON configuration samples for repositories that Coveo customers have indexed using a generic connector.

The possibilities aren’t limited to the repositories listed in the Coveo GitHub Connectivity Library. If you want to index a repository that’s not listed, you can do so using a generic connector.

Support for older system versions

Coveo connectors only support system versions that are actively maintained by their vendor. When a vendor announces that a version is at end-of-life, Coveo stops support for this version. This means Coveo no longer actively maintains and tests the connector with this version.

However, a connector can generally still be used with a system version for which support has been dropped. You therefore don’t have to upgrade to a newer version to continue to index your content.