Exclude Blank Queries From Reports
Exclude Blank Queries From Reports
n/a keyword is typically displayed as a Keyword dimension value in reports (dashboards and explorers) when a user accesses a Coveo-powered search interface. n/a keyword is also displayed when an end user submits a blank query to your search interface.
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Depending on your context, you may want to avoid users obtaining result items when they first access your search interface (interfaceLoad
events) (see Prevent Queries Without Keywords).
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If you already disabled empty queries in your search interface after it loads the first time and still have several n/a keyword occurrences in your reports, you may need to further investigate the situation as it might be the result of an implementation issue. |
If you want to keep these result items being displayed to your users, you can also exclude these empty queries from your reports.
To exclude n/a keyword from a report
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On the Reports (platform-ca | platform-eu | platform-au) page of the Coveo Administration Console, click the report in which you want to exclude n/a keyword values from the Keyword dimension, and then click Open in the Action bar.
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Click Edit in the upper-right corner.
If you’re not in Edit mode, your changes will be lost when you leave the report.
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Click
.
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In the list of available Dimensions, do one of the following to select User Query.
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Click the Search link to quickly browse dimensions by search event type, and select the User Query dimension.
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Click All, and then use the Search box to find and select the User Query dimension.
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Below the User Query dimension you just selected, in the dropdown menu, select the Is not operator.
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Select the Include blank values in filter and Include n/a values in filter checkboxes.
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Click Add Filter
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The filter now appears in the top bar and you should no longer see n/a keyword
in the report cards.
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What’s Next?
If you want to reuse that filter in other reports, you should add it as a named filter.