Export filters

This is for:

Business Analyst System Administrator

When you want to reduce the size of your exports, you can use different filters in the Visit Browser that allow you to obtain only the targeted metadata. As this data is exported to a CSV file, the quantity of information tends to be hard to interpret. Filters help you decrease the size of your exports and better understand your user visits.

Example

You focus on visits that contain a case creation to understand user behavior before they create a support case.

You can select a part of the year or a precise day to help you distinguish the different ways your users interact with your search pages. The period filter allows you to reduce or expand the time range before exporting data. For example, you can reduce the size of the CSV file by reviewing only the user visits from the last month.

Note

When adding multiple filters to a single event category, the AND operator is used.

Named filters can also be useful if you want to create some filters that will be available for many reports.