Standard actions and Usage Analytics reference

This is for:

Developer

In this article

Generic actions
Search box actions
Result list actions
Facet actions
Custom filter actions

This article lists some frequent actions that you may want to make available in a custom search interface implementation.

The following information is included for each action:

The category of Coveo Analytics event (search, click, or custom) that must be logged when this action is performed.
The corresponding actionCause (for search and click events) or eventType and eventValue (for custom events).
The corresponding customData keys, if any.

The actions in this article are grouped into five broad categories:

Generic actions, such as initializing a search interface or selecting a tab
Search box actions, such as submitting user queries or handling Coveo Machine Learning (Coveo ML) Query Suggestions (QS)
Result list actions, such as opening or paging query results
Facet actions, such as toggling facet values (either directly or indirectly) or performing facet search
Custom filter actions, such as creating, updating, or interacting with custom or advanced search result filters

This article only lists common search interface actions that, when performed, require logging specific Coveo Analytics events. Other frequent actions that don’t have this requirement, such as rendering query results or facets, aren’t included.

You must ensure that user interactions with your custom search interface implementation log Coveo Analytics events in a way that resembles what the Coveo JavaScript Search Framework or the Atomic or Headless libraries would do in similar circumstances. Otherwise:

Standard Coveo Analytics reports may become incoherent in the underlying Coveo organization, especially if that organization powers Coveo JavaScript Search Framework, Atomic, or Headless search interfaces as well as custom search interfaces.
Coveo ML models may not function properly, or may require extensive customization.

Generic actions

This section lists the generic actions that you may want to make available in a custom search interface implementation.

Initialize a search interface

The following table lists the actions to use when initializing a search interface.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Load a standard search interface	Search	`interfaceLoad`	N/A
Load a recommendation interface	Search	`recommendationInterfaceLoad`	N/A

Load a standard search interface

interfaceLoad

N/A

Load a recommendation interface

recommendationInterfaceLoad

N/A

Select a tab

The following table lists the actions to use when selecting a tab. See Implement tabs.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Select a tab	Search	`interfaceChange`	`interfaceChangeTo`

Select a tab

interfaceChange

interfaceChangeTo

Handle Coveo query pipeline triggers

The following table lists the actions to use when handling Coveo query pipeline triggers.

Action Coveo Analytics event eventType eventValue customData

Action	Coveo Analytics event	`eventType`	`eventValue`	`customData`
Run an `execute` query pipeline trigger	Custom	`queryPipelineTriggers`	`execute`	`executed`
Run a `notify` query pipeline trigger	Custom	`queryPipelineTriggers`	`notify`	`notification`
Run a `query` query pipeline trigger	Custom	`queryPipelineTriggers`	`query`	`query`
Run a `redirect` query pipeline trigger	Custom	`queryPipelineTriggers`	`redirect`	`redirectedTo`

Run an execute query pipeline trigger

Custom

queryPipelineTriggers

execute

executed

Run a notify query pipeline trigger

Custom

queryPipelineTriggers

notify

notification

Run a query query pipeline trigger

Custom

queryPipelineTriggers

query

Run a redirect query pipeline trigger

Custom

queryPipelineTriggers

redirect

redirectedTo

Manage user settings

The following table lists the actions to use when managing user settings.

Action Coveo Analytics event actionCause eventType eventValue customData

Action	Coveo Analytics event	`actionCause`	`eventType`	`eventValue`	`customData`
Update user preferences	Custom	N/A	`preferences`	`preferencesChange`	`preferenceName`, `preferenceType`
Resolve user geolocation	Search	`positionSet`	N/A	N/A	N/A

Update user preferences

Custom

N/A

preferences

preferencesChange

preferenceName, preferenceType

Resolve user geolocation

positionSet

N/A

Handle query errors

The following table lists the actions to use when handling query errors.

Action Coveo Analytics event eventType eventValue customData

Action	Coveo Analytics event	`eventType`	`eventValue`	`customData`
Go back to the previous state after a query returned no results	Custom	`noResults`	`noResultsBack`	N/A
Log a query error	Custom	`errors`	`query`	`aq`, `cq`, `dq`, `errorMessage`, `errorType`, `query`
Go back to the previous state after a query returned an error	Custom	`errors`	`errorBack`	N/A
Reset the search box after a query returned an error	Custom	`errors`	`errorClearQuery`	N/A
Execute the same query again after a query returned an error	Custom	`errors`	`errorRetry`	N/A

Go back to the previous state after a query returned no results

Custom

noResults

noResultsBack

N/A

Log a query error

Custom

errors

query

aq, cq, dq, errorMessage, errorType, query

Go back to the previous state after a query returned an error

Custom

errors

errorBack

N/A

Reset the search box after a query returned an error

Custom

errors

errorClearQuery

N/A

Execute the same query again after a query returned an error

Custom

errors

errorRetry

N/A

This section lists the search box actions that you may want to make available in a custom search interface implementation. See Implement a search box.

Submit user queries

The following table lists the actions to use when submitting user queries. See Implement a search box - Submit a query.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Send a user query from a non-standalone search box	Search	`searchboxSubmit`	N/A
Execute a user query sent from a standalone search box	Search	`searchFromLink`	N/A
Clear a non-standalone search box (and send a blank user query as a side effect)	Search	`searchboxClear`	N/A

Send a user query from a non-standalone search box

searchboxSubmit

N/A

Execute a user query sent from a standalone search box

searchFromLink

N/A

Clear a non-standalone search box (and send a blank user query as a side effect)

searchboxClear

N/A

Handle Coveo ML query suggestions

The following table lists the actions to use when handling Coveo ML query suggestions. See Implement a search box - Provide Coveo Machine Learning query suggestions.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Select a Coveo ML QS from a non-standalone search box	Search	`omniboxAnalytics`	`partialQueries`, `partialQuery`, `suggestionRanking`, `suggestions`
Execute a Coveo ML-suggested query selected from a standalone search box	Search	`omniboxFromLink`	`partialQueries`, `partialQuery`, `suggestionRanking`, `suggestions`
Trigger a search-as-you-type query	Search	`searchAsYouType`	`partialQueries`, `partialQuery`, `suggestionRanking`, `suggestions`

Select a Coveo ML QS from a non-standalone search box

omniboxAnalytics

partialQueries, partialQuery, suggestionRanking, suggestions

Execute a Coveo ML-suggested query selected from a standalone search box

omniboxFromLink

partialQueries, partialQuery, suggestionRanking, suggestions

Trigger a search-as-you-type query

searchAsYouType

partialQueries, partialQuery, suggestionRanking, suggestions

Handle field-based query suggestions

The following table lists the actions to use when handling field-based QS. See Implement a search box - Provide field-based query completion suggestions.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Select a field-based suggestion	Search	`omniboxField`	N/A

Select a field-based suggestion

omniboxField

N/A

Correct queries

The following table lists the actions to use when correcting queries. See Implement a search box - Correct queries.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Select a query correction suggestion	Search	`didyoumeanClick`	N/A
Trigger an automatically corrected query	Search	`didyoumeanAutomatic`	N/A

Select a query correction suggestion

didyoumeanClick

N/A

Trigger an automatically corrected query

didyoumeanAutomatic

N/A

Result list actions

This section lists the result list actions that you may want to make available in a custom search interface implementation. See Implement a result list.

Open query results

The following table lists the actions to use when opening query results. See Implement a result list - Open query results.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Open a query result	Click	`documentOpen`	`author`, `contentIdKey`, `contentIdValue`, `documentTitle`, `documentURL`
Open a Coveo ML Content Recommendation (CR) result in a recommendation interface	Click	`recommendationOpen`	`author`, `documentTitle`, `documentURL`
Preview a query result	Click	`documentQuickview`	`author`, `contentIdKey`, `contentIdValue`, `documentTitle`, `documentURL`

Open a query result

Click

documentOpen

author, contentIdKey, contentIdValue, documentTitle, documentURL

Open a Coveo ML Content Recommendation (CR) result in a recommendation interface

Click

recommendationOpen

author, documentTitle, documentURL

Preview a query result

Click

documentQuickview

author, contentIdKey, contentIdValue, documentTitle, documentURL

Page query results

The following table lists the actions to use when paging query results. See Implement a result list - Page query results.

Action Coveo Analytics event eventType eventValue customData

Action	Coveo Analytics event	`eventType`	`eventValue`	`customData`
Navigate to a specific page of query results	Custom	`getMoreResults`	`pagerNumber`	`pagerNumber`
Navigate to the next page of query results	Custom	`getMoreResults`	`pagerNext`	`pagerNumber`
Navigate to the previous page of query results	Custom	`getMoreResults`	`pagerPrevious`	`pagerNumber`
Scroll down to get more results in infinite scroll mode	Custom	`getMoreResults`	`pagerScrolling`	N/A
Select the number of query results to display per page	Custom	`getMoreResults`	`pagerResize`	`currentResultsPerPage`

Navigate to a specific page of query results

Custom

getMoreResults

pagerNumber

Navigate to the next page of query results

Custom

getMoreResults

pagerNext

pagerNumber

Navigate to the previous page of query results

Custom

getMoreResults

pagerPrevious

pagerNumber

Scroll down to get more results in infinite scroll mode

Custom

getMoreResults

pagerScrolling

N/A

Select the number of query results to display per page

Custom

getMoreResults

pagerResize

currentResultsPerPage

Sort query results

The following table lists the actions to use when sorting query results. See Implement a result list - Sort query results.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Select the result list sort criteria or direction	Search	`resultsSort`	`resultsSortBy`

Select the result list sort criteria or direction

resultsSort

resultsSortBy

Switch result list layouts

The following table lists the actions to use when switching result list layouts. See Implement a result list - Switch result list layouts.

Action Coveo Analytics event eventType eventValue customData

Action	Coveo Analytics event	`eventType`	`eventValue`	`customData`
Select the result list layout	Custom	`resultsLayout`	`changeResultsLayout`	`resultsLayoutChangeTo`

Select the result list layout

Custom

resultsLayout

changeResultsLayout

resultsLayoutChangeTo

Export query results

The following table lists the actions to use when exporting query results. See Implement a result list - Export results.

Action Coveo Analytics event eventType eventValue customData

Action	Coveo Analytics event	`eventType`	`eventValue`	`customData`
Export the query results to an Excel document	Custom	`misc`	`exportToExcel`	N/A

Export the query results to an Excel document

Custom

misc

exportToExcel

N/A

This section lists the facet actions that you may want to make available in a custom search interface implementation. See Implement facets.

The following table lists the actions to use when toggling facet values. See Implement facets - Toggle facet values.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Select a single value in a facet	Search	`facetSelect`	`facetField`, `facetId`, `facetTitle`, `facetValue`
Un-select a single value in a facet	Search	`facetDeselect`	`facetField`, `facetId`, `facetTitle`, `facetValue`
Exclude a single value in a facet	Search	`facetExclude`	`facetField`, `facetId`, `facetTitle`, `facetValue`
Un-exclude a single value in a facet	Search	`facetUnexclude`	`facetField`, `facetId`, `facetTitle`, `facetValue`
Reset selected and excluded values in a facet	Search	`facetClearAll`	`facetField`, `facetId`, `facetTitle`
Select a numeric value range in a facet	Search	`facetRangeSlider` / `facetRangeGraph`	`facetField`, `facetId`, `facetRangeStart`, `facetRangeEnd`
Select or un-select a single facet value by interacting with a query result	Search	`documentField`	`facetField`, `facetId`, `facetTitle`, `facetValue`
Un-select or un-exclude a single facet value by interacting with breadcrumbs	Search	`breadcrumbFacet`	`facetId`, `facetTitle`, `facetValue`
Clear all selected/excluded facet values by interacting with breadcrumbs	Search	`breadcrumbResetAll`	N/A

Select a single value in a facet

facetSelect

facetField, facetId, facetTitle, facetValue

Un-select a single value in a facet

facetDeselect

facetField, facetId, facetTitle, facetValue

Exclude a single value in a facet

facetExclude

facetField, facetId, facetTitle, facetValue

Un-exclude a single value in a facet

facetUnexclude

facetField, facetId, facetTitle, facetValue

Reset selected and excluded values in a facet

facetClearAll

facetField, facetId, facetTitle

Select a numeric value range in a facet

facetRangeSlider / facetRangeGraph

facetField, facetId, facetRangeStart, facetRangeEnd

Select or un-select a single facet value by interacting with a query result

documentField

facetField, facetId, facetTitle, facetValue

Un-select or un-exclude a single facet value by interacting with breadcrumbs

breadcrumbFacet

facetId, facetTitle, facetValue

Clear all selected/excluded facet values by interacting with breadcrumbs

breadcrumbResetAll

N/A

The following table lists the actions to use when sorting facet values. See Implement facets.

Action Coveo Analytics event eventType eventValue customData

Action	Coveo Analytics event	`eventType`	`eventValue`	`customData`
Change facet sort criteria or direction	Custom	`facet`	`facetUpdateSort`	`criteria`, `facetId`, `facetTitle`

Change facet sort criteria or direction

Custom

facet

facetUpdateSort

criteria, facetId, facetTitle

The following table lists the actions to use when performing facet search. See Implement facets - Perform facet search.

Action Coveo Analytics event eventType eventValue customData

Action	Coveo Analytics event	`eventType`	`eventValue`	`customData`
Search for a value in a facet	Custom	`facet`	`facetSearch`	`facetId`, `facetTitle`

Search for a value in a facet

Custom

facet

facetSearch

facetId, facetTitle

The following table lists the actions to use when switching between a conjunctive and disjunctive facet.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Toggle a facet operator	Search	`facetToggle`	`facetId`, `facetOperatorBefore`, `facetOperatorAfter`

Toggle a facet operator

facetToggle

facetId, facetOperatorBefore, facetOperatorAfter

Custom filter actions

The following table lists the custom filter actions that you may want to make available in a custom search interface implementation.

Action Coveo Analytics event actionCause customData

Action	Coveo Analytics event	`actionCause`	`customData`
Create, update, or interact with a custom search result filter	Search	`customfiltersChange`	`customFilterName`, `customFilterType`, `customFilterExpression`
Create or update an advanced search result filter	Search	`advancedSearch`	N/A
Clear an advanced search result filter by interacting with breadcrumbs	Search	`breadcrumbAdvancedSearch`	N/A

Create, update, or interact with a custom search result filter

customfiltersChange

customFilterName, customFilterType, customFilterExpression

Create or update an advanced search result filter

advancedSearch

N/A

Clear an advanced search result filter by interacting with breadcrumbs

breadcrumbAdvancedSearch

N/A