Platform plans

This is for:

System Administrator

This article provides an overview of the features that are available in each of the Coveo Platform plans (Pro and Enterprise). For additional information, contact Coveo Sales.

Content

Content Pro Enterprise

Cloud connectors

Pick 3[1]

All included

On-premises connectors

x

Available as an option

Content security

Included

Included

Source-level security

check

check

Document-level security

check

check

Maximum daily item refresh - production

50% of the item allocation

100% of the item allocation

Maximum daily item refresh - non-production

15% of the item allocation

30% of the item allocation

Advanced content indexing options

Medium

Large

Number of indexing pipeline extensions

5

25

Conversion: PDF, Office, etc.

check

check

Optical Character Recognition (OCR)

Available as an option

Available as an option

1. The Slack connector requires the Enterprise Platform plan.

Search and ranking

Search and ranking Pro Enterprise

Advanced search features

All included

All included

Query suggestions

check

check

Query corrections

check

check

Did you mean

check

check

Facets

check

check

Sorting

check

check

Tabs

check

check

Result lists, grids, and tables

check

check

Result templating

check

check

Analytics tracking

check

check

JavaScript Search Framework

check

check

Interface Editor

check

check

Hosted search pages

check

check

Number of query pipelines

10

100

A/B testing

check

check

Groups & Campaigns

check

check

Ranking features

All included

All included

Thesaurus

check

check

Query ranking expression (QRE)

check

check

Featured results

check

check

Stop words

check

check

Dynamic re-ranking

check

check

In-Product Experience (IPX)

check

check

Machine learning

Machine learning Pro Enterprise

Automatic Relevance Tuning (ART)

check

check

Query Suggestions (QS)

check

check

Model configurability

Advanced

Full

Number of models

10

50[2]

Refresh rate

Automated

Automated

Data period

3 months

6 months

Intelligent Term Detection (ITD)

check

check

Dynamic Navigation Experience (DNE)

Lite

Full

Value re-ranking

check

check

Facet re-ranking

check

check

Facet auto-selection

x

check

Content Recommendations (CR)

x

check

Smart Snippets

x

check

Smart Snippet model limit

N/A

5

Personalization

x

check

2. This limit excludes Case Classification and Smart Snippet models, which each have a set limit of 5.

Analytics

Analytics Pro Enterprise

Data visualization

Coveo stack

Coveo stack

Reporting capabilities

Advanced

Full

Number of reports

10

100

Monthly events

50M

300M

Number of custom dimensions

25

100

Named filter

check

check

Permission filter

x

check

Data export

Limited

Full

API and CSV format

check

check

Snowflake reader account

x

check

Snowflake credits

x

10

Administration and infrastructure

Administration and infrastructure Pro Enterprise

Secure environment: 2FA, HTTPS, API keys

check

check

Dedicated index infrastructure

check

check

Data residency

check

check

Multi-region search

x

Available as an option

HIPAA

x

Available as an option

Critical updates acceptance period

3 months

6 months

Member access management

Advanced

Unlimited

Number of users

Unlimited

Unlimited

Number of administrators

10

50

Custom single sign-on (SSO) with SAML 2.0[3]

x

check

Granular admin roles

x

check

Notifications

x

check

Configuration Snapshot API

check

check

Configuration Snapshot UI

check

check

Developer tools, APIs, and SDKs

All included

All included

APIs

check

check

Connectors SDK

check

check

Headless & Atomic

check

check

Coveo Turbo

check

check

3. All three plans support the following SSO identity providers: Google, Salesforce, and Microsoft.

Support

Support Pro Enterprise

Documentation & community forum

check

check

Email & phone support

check

check

Project start guidance

check

check

Uptime SLA

99.9%

99.99%

Dedicated Customer Success Manager

check

check