About organization backups

This is for:

In this article

Additional information

By default, Coveo backs up and replicates your organization and your customer data. This is done in case you accidentally delete your organization.

Coveo performs the following backups:

	Index backup	Organization backup	UA backup
Frequency	Weekly	Daily	Daily
Retention	30 days	30 days	Configurations: 14 days, data: 1 year
Privileges	Read only	Read only	Read only
Content	Coveo index	API keys, fields, groups, indexing pipeline extensions, license, mappings, notifications, privileges, sources, security cache schedules	Configurations (such as dimensions, permission and named filters, report configurations) and data (all analytics events)

Index backup

Organization backup

UA backup

Frequency

Weekly

Daily

Retention

30 days

Configurations: 14 days, data: 1 year

Privileges

Read only

Content

Coveo index

API keys, fields, groups, indexing pipeline extensions, license, mappings, notifications, privileges, sources, security cache schedules

Configurations (such as dimensions, permission and named filters, report configurations) and data (all analytics events)

Additional information

Organization backups can only be used to restore a deleted organization. Restoring a specific configuration or data is not possible.

To save your own organization backups, use the resource snapshot feature. You’ll then be able to import a previous version of your organization resources to revert unwanted changes.

You can’t restore a deleted organization yourself. You must contact Coveo Support and have them do it for you.

Backups are replicated in several data centers and at a remote location. Backup schedules aren’t configurable and occur during off-peak hours.

Daily usage analytics data backups are retained at the following (possibly overlapping) checkpoints: last 7 days, last 5 Mondays, first day of the month for the last 12 months.

An organization backup will fail if there’s an inconsistency between a source and its security providers.