About the Administration Console

This is for:

System Administrator

The Coveo Administration Console is a web application allowing its users to manage their Coveo organization.

To access the Administration Console, one must be granted the privilege to see one of its pages, at least. Then, after logging in, they can review certain data or perform certain tasks, depending on the set of privileges they have been granted. For example, they could be allowed to manage the content of your organization or review usage analytics data.

Tip
Leading practice

Not all Coveo users in your company or organization need to access the Coveo Administration Console. Most Coveo users in your ecosystem only interact with the Coveo-powered search interfaces you implemented in your intranet, customer support application, customer portal, etc. These end users are only seeking relevant content and don’t need to understand or manage the mechanics providing them their content.

Therefore, you should only grant the privilege to access the Coveo Administration Console to coworkers who actually need to review or edit your Coveo organization data and configuration.

Here’s a breakdown of the Administration Console:

Administration Console Components | Coveo

1 Header

4 Page

Note

The Coveo Administration Console is only available in English.

The Administration Console header appears at the top of all Administration Console pages.

Administration Console Header Components

1 Hide/show navigation menu

2 Coveo logo with a link to coveo.com

4 Help center

Organization picker

The organization picker indicates which organization you’re managing with the Administration Console, as well as its type. When you have access to more than one organization, you can switch between organizations through this menu.

Typically, Coveo customers have at least one production organization, which powers their search interfaces. They may also have one or more non-production organizations for testing purposes.

Notification center

The notification center allows you to access the Critical Updates (platform-ca | platform-eu | platform-au) and User Notifications Administration Console pages, as well as the latest news regarding the Platform.

It also displays the state of your organization and of the Coveo systems. When a status indicator turns to yellow or red, the Coveo team is automatically notified and acts to fix the issue as quickly as possible.

Notification Center

User menu

The user menu displays your name, email address, and service provider, and allows you to log out of the Administration Console. It also contains links to Coveo’s security documentation and terms and conditions.

User Menu

Project filter

The project filter allows you to select a project and have the content of the Administration Console filtered to only display the resources related to that project.

Project filter | Coveo

For more information on the projects feature or to have it enabled in your organization, see Manage projects.

The Administration Console navigation menu is organized into five sections, which contain related pages. The following table briefly describes the content of each section.

Main Menu Components

1 Menu section

2 Active page

3 Available section page

Section Purpose

Content

Allows you to manage sources, fields, and indexing pipeline extensions (IPEs) to optimize content retrieval and searchability.

Service

Allows you to build intuitive and relevant support portals to help your end users and support agents find the information they need.

Search

Allows you to optimize search results relevance and search experience in general, and manage hosted search pages.

Machine Learning

Allows you to manage Coveo Machine Learning models and evaluate their effectiveness and learning process.

Analytics

Allows you to monitor and measure the usage of your Coveo search solution.

Organization

Allows you to manage how groups, members, and API keys access the organization and to review the organization activity.

Supported browsers

The Administration Console is accessible with the supported browsers listed in the following tables.

Desktop

Browser Supported versions

Chrome

Latest major release and the extended stable version. Older versions are supported for up to one year after their release.

Edge

Latest major release. Older versions are supported for up to one year after their release.

Safari

Latest major release. Older versions (including minor versions) are supported for up to one year after their release.

Note

Only supported on macOS, since the Windows version is no longer supported by Apple.

Mozilla Firefox

Latest major release and Extended Support Release (ESR). Older versions are supported for up to one year after their release.

Mobile

Browser Supported versions

Chrome

Latest major release. Older versions are supported for up to one year after their release.

Edge

Latest major release. Older versions are supported for up to one year after their release.

Safari

Latest major release. Older versions (including minor versions), are supported for up to one year after their release.

Note

Only supported on macOS, since the Windows version is no longer supported by Apple.

Mozilla Firefox

Latest release and Extended Support Release (ESR) version. Older versions are supported for up to one year after their release.