Manage user notifications

This is for:

System Administrator

As a Coveo Administration Console user, you can configure email notifications to be informed when certain operations occur in your organization. For example, you could subscribe to receive an alert when a source is in error, when a change is applied to your Coveo license, etc. These periodical customized reports should allow you to watch closely certain events, errors, or changes in your organization.

User notifications are sent to you only. If a coworker wants to receive the same information, they must configure their own user notifications.

If you want to receive the notifications as JSON content or as a post to an endpoint, you should create an organization notification instead.

Add a user notification

  1. In the Administration Console header, click the notification center (bell-24px), and then User notifications.

  2. On the User notifications page, click Add notification or click the notification to edit, and then click Edit in the Action bar.

  3. Under Name, enter a name for your user notification.

  4. Under Description, enter a description for your notification.

  5. In the Notification frequency dropdown menu, select the frequency at which you want to receive email notifications.

  6. In the Email content section, specify the operations of which you want to be notified:

    1. Under Resource types, select the resource types in which you’re interested.

    2. Under Operations, select the operations of which you want to be notified when they apply to the selected resource types.

    3. Under Results, select Failed to receive only notifications for failed operations, or select All to be notified of all operations.

  7. Click Add notification or Save.

Example 1

You want to be notified immediately every time a source update fails. You configure a notification as follows:

Name: Source Update Fails

Description: Failure to refresh, rescan, or rebuild

Notification frequency: Live

Results: Failed

Resource types: Sources

Operations: Refresh (source), Rescan, and Rebuild

Example 2

You want to receive a daily report of changes occurring on the API Keys (platform-ca | platform-eu | platform-au) page. You configure a notification as follows:

Name: API Key Changes

Description: Any change on the API Keys page

Notification frequency: Daily

Results: All

Resource types: API keys

Operations: Activation, Addition, Configuration edit, Deactivation, and Deletion

Disable a user notification

When you want to stop receiving email notifications without deleting the corresponding notification configuration, you can disable it.

On the User notifications page, click the notification to disable/enable, and then click Disable in the More menu.

Delete a user notification

On the User notifications page, click the notification to delete, and then click Disable in the More menu.

Required privileges

The following table indicates the privileges required to view or edit elements of the User notifications page and associated panels (see Manage privileges and Privilege reference).

Action Service - Domain Required access level

View and edit user notifications

  • Organization - Activities

  • Organization - Organization

View
Important

A member with the View access level on the Activities domain can access the Activity Browser. This member can therefore see all activities taking place in the organization, including those from Coveo Administration Console pages that they can’t access.