- Add or Edit Sources
- Amazon S3 Source
- Box Business Source
- Catalog Source
- Confluence Cloud Source
- Confluence Server Source
- Database Source
- Dropbox Business Source
- Exchange Enterprise Source
- File System Source
- Generic REST API Source
- Gmail for Work Source
- Google Drive for Work Source
- Jira Software Cloud Source
- Jira Software Server Source
- Jive Cloud Source
- Jive Server Source
- Khoros Community Source
- Microsoft Dynamics 365 Source
- OneDrive for Business Source
- OTCS Source
- Push Source
- RSS Source
- Salesforce Source
- ServiceNow Source
- SharePoint Online Source
- SharePoint Online Legacy Source
- SharePoint Server Source
- Sitecore Source
- Sitemap Source
- Twitter Source
- Web Source
- YouTube Source
- Zendesk Source
- Connector Building Best Practices
- Content Security
- Edit Source Update Schedules
- Edit Source Extensions
- Manage Source Mappings
- Edit a Source JSON Configuration
- Content Retrieval Methods
- Enable Optical Character Recognition
- Customize the Indexing Process
- Limit the Indexing Process to a Certain Number of Items
A source is a Coveo Cloud virtual container holding all items related to a repository such as your company website, Twitter account, SharePoint system etc. This content is searchable through a search interface.
To retrieve your content and create a source, Coveo Cloud uses a connector, a module that establishes a connection with a specific type of repository. A connector extracts the desired data as well as the corresponding permissions, and stores it in your index.
Moreover, some connectors can use different content retrieval methods, depending on where the data is located and how you want Coveo to extract it. Once the content is retrieved, however, the indexing process is the same regardless of the connector or method used.
Coveo offers a variety of native and generic connectors that allow you to index virtually any content repository. You can also use the connectors created by Coveo’s partners or, if none of the existing connectors meets your needs, build your own connector. See the Connector Directory for a complete list of the available connectors.
Native connectors have been made by Coveo to index content from a specific repository. They’re the easiest to use, as Coveo has already determined what the source should index and designed a user interface for this connector. When creating such a source, all you typically have to do is provide connection information and check some boxes to fine-tune what will be indexed.
For instance, you can use Coveo’s native connectors to index Confluence, Jira Software, Salesforce, and SharePoint content.
Native connectors support the latest cloud version of cloud repositories and some specific versions of on-premises repositories. Typically, you can choose from up to three content security options to determine who can access the indexed content through a search interface.
Generic connectors have been made by Coveo to index content from a certain type of repository, e.g., a database, a web application, a website, etc. They allow you to index any repository that doesn’t already have its own native connector, or even your own custom repository, as long as it meets certain requirements. Depending on the connector, you might need to provide Coveo with a configuration specifying the data and metadata that you want to index.
Content sources using a generic connector can also be created through a user interface. However, the process requires more skills than with sources using a native connector. The interface of a generic source typically contains a box in which you enter a code configuration indicating how Coveo should retrieve and index the desired content.
The most popular generic connectors are the Web, Sitemap, Generic REST API, and Database connectors. The Generic REST API connector is especially versatile, as it allows you to index virtually any content exposed through a REST API.
If none of the connector options above fit your needs, you can build your own connector, i.e., write a crawling program that retrieves your content and provides it to Coveo for indexing. To do so, use Coveo’s C# SDK and Push API.
Coveo Cloud can index the content of a variety of repositories. If the repository you want to index does not appear in the tables below, you should use a generic connector or a custom-built connector to index it.
Native and Generic Connectors
|Gmail for Work||Native|
|Google Drive for Work||Native|
|Jira Software Cloud||Native|
|Jira Software Server1||Native|
|Microsoft Dynamics 365||Native|
|OneDrive for Business||Native|
|OpenText Content Server2,3||Native|
|SharePoint Online legacy||Native|
|Sitecore||N/A (Coveo for Sitecore automatically creates Sitecore sources)|
2: To make this content searchable, you must install the Coveo On-Premises Crawling Module.
3: Coveo will deprecate OpenText Content Server (OTCS) sources on July 31, 2021. If you already have an OTCS source, it will remain operational until then. However, OTCS sources can’t be added in organizations created in February 2021 or later.
Other Indexable Repositories
The following table contains repositories that are indexed by Coveo customers. However, this list isn’t exhaustive. If you want to index a repository that doesn’t appear below, you can do so thanks to a generic connector. The Coveo Open-Source Connectivity Library contains JSON configuration examples to help you get started.
|Repository||Connector to use|
|AppDirect||Generic REST API connector|
|Azure Active Directory||Generic REST API connector|
|Azure DevOps||Generic REST API connector|
|ClickHelp||Generic REST API connector|
|Cornerstone||Generic REST API connector|
|Discourse||Generic REST API connector|
|Docebo LMS||Generic REST API connector|
|DynamoDB||Generic REST API connector|
|Exchange Online||Generic REST API connector|
|GitHub||Generic REST API connector|
|GoMoxie Knowledgebase||Generic REST API connector|
|Google Sheets||Generic REST API connector|
|LinkedIn Learning||Generic REST API connector|
|MindTickle||Generic REST API connector|
|Pendo||Generic REST API connector|
|Skilljar LMS||Generic REST API connector|
|Slack||Generic REST API connector|
|Spigit||Generic REST API connector|
|Stack Overflow||Generic REST API connector|
|UserVoice||Generic REST API connector|
|Vidyard||Generic REST API connector|
|Vimeo||Generic REST API connector|
|Wistia||Generic REST API connector|
|Workplace from Facebook||Generic REST API connector|
Support for Older System Versions
Coveo connectors only support system versions that are actively maintained by their vendor. When a vendor announces that a version is at end-of-life, Coveo stops support for this version. This means Coveo no longer actively maintains and tests the connector with this version.
However, a connector can generally still be used with a system version for which support has been dropped. You therefore don’t have to upgrade to a newer version to continue to index your content.