Entitlements (Coveo for Commerce)

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System Administrator
In this article

This article presents the index item storage and recommendation limits associated with the various Coveo license types and Coveo for Commerce editions.

Important
  • The entitlements described in this article apply to Coveo for Commerce customers who signed with Coveo on or after July 28, 2025. Customers who signed with Coveo before that date are subject to the entitlements outlined in this article.

  • Coveo for Commerce is only available in the Enterprise Coveo Platform plan.

Storage

The storage allocation for a Coveo customer is limited to a certain number of items per Coveo production organization. An item is primarily a catalog product, variant, or availability item. Since Coveo is a unified index, an item can also come from outside of the catalog, such as an HTML page, a video, or a PDF document.

Item allocations are specified in the purchase order, as well as in the following table:

Allocation type Item allocation

Included

100 K

Additional

Minimum increments

100 K

Limit

60 M

Recommendations

The Coveo Machine Learning (Coveo ML) Product Recommendations (PR) feature takes advantage of Coveo Usage Analytics (Coveo UA) to suggest relevant products to end users based on their past and present interactions with your Coveo-powered commerce implementation. See Product Recommendations.

Each Coveo for Commerce customer is allocated a limited number of product recommendations queries, expressed in recommendations per month (RPM), per Coveo production organization. This allocation scales based on the number of queries per month (QPM) [1] included in the customer’s purchase order, as shown in the following table:

Allocation type Product recommendations allocation (per 100 K QPM)

Included

100 K

Additional purchase minimum increments

100 K

Example

A customer with 1 M QPM receives 1 M product recommendations per month.


1. Coveo’s QPM estimates are based on the information shared by customers, depending on the use case and the customer’s search page’s current traffic.